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- Tasks: Lead strategic workforce initiatives and enhance customer experience for Cheshire East Council.
- Company: Cheshire East Council, committed to innovation and community service.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Shape the future of workforce management and make a real difference in the community.
- Qualifications: Senior management experience in HR and a passion for equality and diversity.
- Other info: Join a dynamic team dedicated to transforming local services and improving lives.
The predicted salary is between 43200 - 72000 £ per year.
Your job as a member of the Resources Directorate senior management team involves leading the Council’s strategic thinking on workforce issues, developing effective ways of implementing modern people management strategies and good practice, and ensuring that our customers are at the heart of all decision-making.
You will lead on the design, development, and implementation of the Council’s strategic approach to customer experience, working across the organisation with partners and Members to deliver an improved customer experience for the residents and businesses of Cheshire East.
Your responsibilities include:
- Developing and implementing the Workforce Strategy, policies, provision, procedures, and guidance.
- Designing and implementing HR, OD, and Culture across the Council.
- Ensuring effective resourcing and development of a skilled, engaged, and empowered workforce.
- Leading on talent management and retention of the workforce.
- Shaping organisational culture and a climate in which staff have shared commitment to serving customers well.
Our shared values at Cheshire East Council include:
- Drive: striving for innovation, excellence and high performance.
- Integrity: acting ethically, being accountable and fostering trust.
- Respect: demonstrating empathy and appreciation for others, being inclusive.
- Collaboration: working and learning together with a focus on outcomes.
In this job you will:
- Provide clear leadership on all matters of the Council’s Workforce Strategy, including workforce planning, equality, diversity and inclusion, and cultural change.
- Direct and oversee an integrated service operation for Customer Services.
- Develop plans across HR, OD, and customer services which support implementation of the Council’s Corporate Plan priorities.
- Provide leadership by developing and shaping the organisation’s culture.
- Be responsible for all aspects of HR including organisation development, workforce planning, skills and talent development, and employee engagement.
- Provide advice and assurance to Members and senior management on policy, strategy, and regulatory practices.
- Drive the Council’s statutory responsibility for Equality, Diversity and Inclusion.
- Ensure the delivery of high-quality customer services and manage stakeholder expectations.
- Design and role model change.
Essential requirements include:
- Expert knowledge of customer services performance best practice.
- Relevant professional qualifications and substantial post-qualification experience.
- Substantial evidence of political awareness and successful management experience.
- High levels of analytical, creative, and interpersonal skills.
- Level 7 CIPD qualification or equivalent experience.
- Experience in developing and implementing HR strategies.
- Good understanding of employment law and current best practices.
If you think this job role is for you, please send your CV to rebeccabentum@carringtonblakerecruitment.com.
5288626 – Director Of People in Crewe employer: Carrington Blake Recruitment
Contact Detail:
Carrington Blake Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 5288626 – Director Of People in Crewe
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially around customer service and workforce strategy.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your leadership style and how you’ve driven change in previous roles. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace 5288626 – Director Of People in Crewe
Some tips for your application 🫡
Know the Job Inside Out: Before you start writing, make sure you really understand the job description. Highlight key responsibilities and skills that resonate with your experience. This will help us see how you fit into our vision at Cheshire East Council.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor your application to reflect our values and the specific requirements of the role. Use examples from your past experiences that showcase your leadership and strategic thinking in people management.
Showcase Your Achievements: We love seeing results! When detailing your previous roles, focus on achievements rather than just duties. Quantify your successes where possible – numbers speak volumes and show us the impact you've made.
Apply Through Our Website: Make sure to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Carrington Blake Recruitment
✨Know the Council's Values
Before your interview, take some time to really understand Cheshire East Council's values: Drive, Integrity, Respect, and Collaboration. Think about how you can demonstrate these values in your past experiences and how they align with your vision for the role.
✨Showcase Your Leadership Skills
As a Director of People, you'll need to exhibit strong leadership capabilities. Prepare examples of how you've successfully led teams or initiatives in the past, particularly in areas like workforce planning, cultural change, or customer service improvements. Be ready to discuss your approach to fostering an inclusive and engaged workforce.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical situations related to HR strategies or customer service challenges. Practice articulating your thought process and decision-making skills in these scenarios, focusing on how you would implement effective people management strategies.
✨Demonstrate Political Awareness
Given the political environment of the Council, it's crucial to show that you understand the dynamics at play. Be prepared to discuss how you've navigated similar environments in the past and how you would advise senior management on policy and strategy while maintaining strong relationships with stakeholders.
