At a Glance
- Tasks: Administer Council Tax and Business Rates while providing top-notch customer service.
- Company: Join a local authority team dedicated to community support.
- Benefits: Competitive pay, flexible hours, and valuable experience in local governance.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a difference in your community while developing essential financial skills.
- Qualifications: Experience in revenues or local authority roles is a plus.
The predicted salary is between 21 - 21 £ per hour.
Revenues Officer – Council Tax & Business Rates
Location
Station Road, London, Greater London, N22 7TY, United Kingdom – Only in office once a month
Contract Type
Temporary Contract (3–6 months minimum)
Hours
Monday to Friday, 36 hours per week
Rate
£21 per hour+ (negotiable for exceptional candidates based on experience)
About the Role
We are seeking an experienced
Revenues Officer to join a local authority Revenues team, responsible for the accurate administration of
Council Tax, Business Rates and BID Levy accounts .
The successful candidate will provide an efficient, customer-focused service while ensuring accounts are managed in line with legislation, council policies and procedures.
The role requires strong attention to detail, financial accuracy and the ability to provide advice and support to residents, businesses and stakeholders.
Key Responsibilities
- Administer Council Tax, Business Rates and BID Levy accounts accurately and efficiently.
- Assess and process liability, discounts, exemptions, reliefs and account amendments in line with legislation and council policies.
- Maintain accurate financial records and ensure customer accounts are kept up to date.
- Provide advice and guidance to residents, businesses and stakeholders regarding revenues queries.
- Investigate and resolve account discrepancies, disputes and customer enquiries professionally.
- Support recovery and enforcement processes, including issuing recovery notices, reviewing outstanding accounts and assisting with court-related work where required.
- Process refunds, adjustments and account reviews accurately.
- Work collaboratively with internal teams and external stakeholders to resolve complex queries.
Essential Experience & Skills
- Experience working within a
Council Tax, Business Rates, Revenues or Local Authority environment .
- Experience administering financial accounts and processing customer records accurately.
- Knowledge and understanding of revenues legislation, policies and procedures.
- Experience assessing liability, discounts, exemptions and reliefs.
- Strong customer service skills with experience handling complex queries.
- Ability to interpret policies and legislation and apply them correctly.
- Excellent attention to detail and organisational skills.
Desirable Experience
- Previous experience within a local authority Revenues team.
- Experience using revenues systems such as Civica, Academy, Northgate or similar.
- Experience supporting recovery, enforcement or court processes.
- Ideal Candidate
The successful candidate will be an experienced Revenues professional with a strong understanding of Council Tax and Business Rates administration.
They will be confident managing customer accounts, interpreting legislation and delivering a high-quality service within a busy local authority environment.
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Council Tax Adviser – AR employer: Carrington Blake Recruitment
As a leading employer in Harrow, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee development and engagement. Our commitment to professional growth is evident through tailored training programmes and leadership opportunities, ensuring that every team member can thrive while contributing to the Council's strategic objectives. With a focus on diversity and community impact, we offer a unique chance to make a meaningful difference in the lives of residents while enjoying a supportive and dynamic workplace.
Contact Details:
Carrington Blake Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Council Tax Adviser – AR
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Council Tax Adviser – AR
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Carrington Blake Recruitment
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Carrington Blake Recruitment.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Carrington Blake Recruitment that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
