At a Glance
- Tasks: Support the Notice Processing Team by reviewing and responding to parking charge notices.
- Company: Join a dynamic team focused on fair and efficient parking enforcement.
- Benefits: Enjoy a hybrid work model with flexible office attendance and professional growth opportunities.
- Other info: Collaborative environment with a focus on accuracy and compliance.
- Why this job: Make a difference by ensuring fair treatment for motorists while developing your admin skills.
- Qualifications: Strong written communication, attention to detail, and good IT skills required.
The predicted salary is between 24000 - 28000 £ per year.
Job Purpose
To support the Notice Processing Team in the review and administration of Parking Charge Notices (PCNs), specifically by handling and responding to representations submitted by motorists. The role ensures all cases are processed accurately, fairly, and in line with relevant legislation, policies, and procedures.
Key Responsibilities
- Review written representations (appeals) submitted by motorists in relation to issued PCNs
- Assess supporting evidence such as photographs, system records, and case documentation
- Apply relevant parking regulations, policies, and guidelines to determine case outcomes
- Draft clear, professional responses informing motorists of decisions (acceptance or rejection of representations)
- Update and maintain accurate records on case management systems
- Ensure all cases are processed within required timescales and deadlines
- Communicate effectively with internal teams to obtain or clarify information where needed
- Maintain accuracy, consistency, and compliance in all decisions and written correspondence
Person Specification
- Strong written communication skills with the ability to produce clear and professional responses
- Excellent attention to detail when reviewing evidence and case information
- Ability to follow structured procedures and apply rules consistently
- Good organisational skills and ability to manage workload and deadlines
- Competent IT skills, including use of case management systems and Microsoft Office
- Ability to work independently and as part of a team
Working Arrangement
Hybrid role with a requirement to attend the office 3 days per week. Office attendance is required for collaboration, training, and operational support.
Key Outcome of the Role
To ensure that all PCN representations are handled fairly, consistently, and efficiently, with accurate decisions communicated to motorists in line with parking enforcement regulations.
Admin Assistant – Notice Processing Team – AR in Cardiff employer: Carrington Blake Recruitment
As an Admin Assistant in the Notice Processing Team, you will thrive in a supportive and collaborative work environment that values accuracy and fairness. Our hybrid working model allows for flexibility while ensuring you receive essential training and operational support in the office. We are committed to your professional growth, offering opportunities to enhance your skills and advance your career within a dynamic team dedicated to upholding parking enforcement regulations.
Contact Details:
Carrington Blake Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Admin Assistant – Notice Processing Team – AR in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to admin roles. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Bring examples of your work or scenarios where you've excelled in admin tasks. This will help you stand out and demonstrate your attention to detail and organisational skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Admin Assistant – Notice Processing Team – AR in Cardiff
Some tips for your application 🫡
Show Off Your Writing Skills:Since this role is all about clear communication, make sure your written application showcases your ability to draft professional responses. Use concise language and avoid jargon to keep it straightforward.
Pay Attention to Detail:We love candidates who can spot the little things! When reviewing your application, double-check for any typos or errors. This shows us you have the attention to detail we need for processing PCNs accurately.
Follow the Guidelines:Make sure you read the job description carefully and tailor your application to highlight how your skills match the key responsibilities. We want to see that you understand the role and can follow structured procedures.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Carrington Blake Recruitment
✨Know Your Stuff
Make sure you understand the role of an Admin Assistant in the Notice Processing Team. Familiarise yourself with Parking Charge Notices (PCNs) and the relevant legislation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Writing Skills
Since strong written communication is key for this role, prepare to demonstrate your writing abilities. Bring examples of professional correspondence or practice drafting responses to hypothetical scenarios related to PCNs. This will highlight your attention to detail and clarity in communication.
✨Organise Your Thoughts
With the need to manage workload and deadlines, be ready to discuss how you prioritise tasks. Think of specific examples from your past experiences where you successfully managed multiple responsibilities. This will show that you can handle the demands of the role effectively.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
