Cardiff Council is seeking a dedicated Contact Centre Operator (Telecare) to join a 24/7 service.focused on handling emergency and welfare calls for vulnerable residents. You will provide information, support, and timely escalation to appropriate services while working within a safeguarding-conscious team.
The role requires empathy, resilience, and strong communication. A 24/7 roster, including evenings and weekends, is expected.
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24/7 Telecare Support Specialist in Cardiff employer: Carrington Blake Recruitment
Enfield Council is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With a hybrid working model, employees enjoy the flexibility of working from home while also benefiting from in-person teamwork at the office. The council provides opportunities for career advancement and development, making it an ideal place for those seeking meaningful and rewarding employment in the public sector.
Contact Details:
Carrington Blake Recruitment Recruitment Team
