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- Tasks: Support individuals and families experiencing homelessness by managing temporary accommodation and housing solutions.
- Company: Join a dedicated team focused on reducing homelessness and improving lives.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Dynamic role with opportunities to work collaboratively and develop your skills.
- Why this job: Make a real difference in your community while gaining valuable experience in housing services.
- Qualifications: Experience in customer-facing roles and knowledge of housing legislation is essential.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
We are looking for a proactive and resident-focused Accommodation Officer to join our Housing Needs & Homelessness service. This is a key frontline role supporting individuals and families experiencing homelessness by securing and managing high-quality temporary accommodation (TA) and private rented sector (PRS) housing. You will play a vital role in ensuring residents are placed in safe, suitable accommodation quickly, while working towards long-term housing solutions. The role combines housing allocation, property management, compliance, and resident support.
Key Responsibilities
- Source, allocate and manage temporary accommodation (TA) and private rented sector (PRS) housing
- Carry out property inspections (planned and reactive) to ensure compliance with safety and housing standards
- Manage landlord and agent relationships, including leases, contracts, and payments
- Support residents to sustain tenancies and move into long-term housing options
- Provide housing advice, guidance, and signposting to services
- Work collaboratively with internal teams and external partners to resolve housing issues
- Monitor and manage housing records, ensuring accurate data entry and compliance with GDPR
- Respond to complaints, enquiries, and housing-related issues in a timely and professional manner
- Contribute to reducing homelessness and the use of temporary accommodation
About You
We are looking for someone who is:
- Experienced in a customer-facing housing or homelessness service
- Knowledgeable about housing legislation, including the Homelessness Reduction Act 2017
- Skilled in managing complex cases and working with vulnerable individuals
- Confident in working with landlords, agents, and multiple stakeholders
- Organised, with the ability to manage a varied workload and meet deadlines
- A strong communicator with excellent interpersonal and problem-solving skills
- Proficient in IT systems and Microsoft Office
Essential Requirements
- Relevant qualification or equivalent experience in housing or related field
- GCSEs (or equivalent) including English and Maths
- Experience working in housing, homelessness, or property management
- Ability to work flexibly, including out-of-hours rota if required
- Full UK driving licence and access to a vehicle
64568 (JS) – Accommodations Officer employer: Carrington Blake Recruitment
Contact Detail:
Carrington Blake Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 64568 (JS) – Accommodations Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing and homelessness sector. Attend local events or join online forums where you can connect with professionals. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in managing complex cases and working with vulnerable individuals. Make sure they see how your background aligns with their needs.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t just apply through the usual channels. Use our website to submit your application and follow up with a friendly email to express your enthusiasm. It shows you're serious about the role!
✨Tip Number 4
Prepare for interviews by brushing up on housing legislation, especially the Homelessness Reduction Act 2017. Being knowledgeable will not only impress your interviewers but also help you feel more confident when discussing your approach to housing solutions.
We think you need these skills to ace 64568 (JS) – Accommodations Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Accommodations Officer role. Highlight your experience in housing or homelessness services, and show us how your skills match what we're looking for!
Showcase Your Skills: We want to see your problem-solving and communication skills shine through. Use specific examples from your past experiences to demonstrate how you've successfully managed complex cases or worked with vulnerable individuals.
Be Professional and Personable: Remember, this role is all about supporting residents. Keep your tone friendly yet professional in your application. We love seeing candidates who can connect with people while maintaining a high standard of service.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Carrington Blake Recruitment
✨Know Your Housing Legislation
Brush up on key housing laws, especially the Homelessness Reduction Act 2017. Being able to discuss these regulations confidently will show your understanding of the role and its responsibilities.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully supported individuals or families in challenging situations. Highlight your problem-solving skills and how you managed complex cases effectively.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage a varied workload and meet deadlines. Use specific examples to illustrate your ability to juggle multiple tasks while maintaining attention to detail.
✨Engage with Stakeholders
Think of instances where you've worked collaboratively with landlords, agents, or other stakeholders. Discuss how you built those relationships and resolved any issues that arose, showcasing your communication skills.