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- Tasks: Coordinate staff bookings and manage daily shift schedules in a dynamic healthcare environment.
- Company: Join Carrik Care, a leading healthcare staffing agency in Northern Ireland.
- Benefits: Enjoy a competitive salary, supportive work culture, and opportunities for career progression.
- Why this job: Make a difference in healthcare by ensuring the right staff are in the right places.
- Qualifications: Experience in booking or coordination roles, strong organisational skills, and excellent communication.
- Other info: Full training provided with ongoing support in a fast-paced, professional setting.
The predicted salary is between 28800 - 43200 £ per year.
Location: Belfast Office-based - 60 Lisburn Road, BT9 6AF
Employment Type: Full-time
Industry: Healthcare Agency
About Us
Carrik Care is a leading healthcare staffing agency supplying nurses and healthcare professionals to nursing homes and NHS Trusts across Northern Ireland. We pride ourselves on reliability, compliance, and building long-term relationships with both our clients and staff.
We are now seeking an organised, proactive Booking Coordinator to join our operations team and support the day-to-day coordination of staff bookings.
Key Responsibilities
- Manage daily and weekly shift bookings for nurses and healthcare assistants
- Liaise with clients (nursing homes, hospitals, trusts) to confirm staffing requirements
- Allocate shifts efficiently while ensuring compliance with working time regulations
- Communicate bookings clearly to staff via phone, email, and internal systems
- Maintain accurate records of rotas, bookings, cancellations, and amendments
- Handle last-minute cover requests and urgent staffing needs professionally
- Work closely with payroll and compliance teams to ensure accurate timesheets and payments
- Resolve booking queries and issues promptly and professionally
- Ensure high standards of customer service to both clients and staff
Skills & Experience Required
- Previous experience in a booking, scheduling, recruitment, or coordination role (healthcare preferred)
- Strong organisational and time-management skills
- Excellent communication and interpersonal skills
- Ability to work under pressure in a fast-paced environment
- High attention to detail and accuracy
- Confident using IT systems, CRM/booking software, email, and Microsoft Office
- Professional, reliable, and solution-focused approach
Desirable (but not essential)
- Knowledge of NHS, nursing home, or healthcare compliance processes
- Familiarity with timesheets, payroll cut-offs, or rota systems
What We Offer
- Competitive salary (dependent on experience)
- Supportive and professional working environment
- Opportunities for progression within a growing healthcare organisation
- Full training and ongoing support
How to Apply
To apply, please submit your CV via LinkedIn or email (Seif.elsayed@carrikcare.com) or contact us directly for more information.
Booking Coordinator in Belfast employer: Carrik Care Group
Contact Detail:
Carrik Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Booking Coordinator in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare industry, especially those who might know about booking coordinator roles. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to booking and coordination. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you’ve managed bookings or schedules in the past. This will demonstrate your ability to handle the fast-paced environment we thrive in.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Carrik Care.
We think you need these skills to ace Booking Coordinator in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in booking, scheduling, or coordination roles. We want to see how your skills align with the responsibilities of a Booking Coordinator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Carrik Care. Be sure to mention your organisational skills and any experience you have in the healthcare sector.
Show Off Your Communication Skills: As a Booking Coordinator, clear communication is key. In your application, demonstrate your ability to communicate effectively, whether it’s through your writing style or by mentioning past experiences where you’ve excelled in this area.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Carrik Care Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Booking Coordinator. Familiarise yourself with managing shift bookings, liaising with clients, and handling last-minute requests. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or schedules. Be ready to discuss how you prioritise tasks and ensure compliance with regulations, as this will highlight your suitability for the position.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would handle client interactions or resolve booking queries. This will show that you can maintain high standards of customer service.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, such as dealing with urgent staffing needs or resolving conflicts. Think through potential situations beforehand and prepare your responses. This will demonstrate your problem-solving skills and ability to work under pressure.
