At a Glance
- Tasks: Deliver engaging training on innovative heating solutions and support installers with expert guidance.
- Company: Viessmann, a leader in sustainable climate and energy solutions.
- Benefits: Competitive salary, sales bonus, 25 days holiday, and life insurance.
- Other info: Supportive team environment with comprehensive onboarding and growth opportunities.
- Why this job: Join a passionate team shaping the future of low-carbon heating technologies.
- Qualifications: Strong technical background in heating systems and excellent communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Viessmann is a global leader in sustainable climate and energy solutions, dedicated to creating living spaces for future generations. Now, as part of the Carrier group, Viessmann combines innovative technologies with a strong commitment to environmental protection, promoting sustainability and comfort. With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential, commercial, and industrial markets worldwide. The company continues to shape the future of energy efficiency through smart, integrated solutions that foster sustainability and comfort.
Role Overview
The Product Trainer will play a key role in supporting Viessmann’s installer network, partners, and internal teams by delivering high‑quality training on our range of boilers and Renewable solutions. This role ensures customers are confident in installing, commissioning, and maintaining Viessmann & Carrier technologies, helping drive product adoption, reduce installation errors, and enhance overall customer satisfaction.
What We’re Looking For
A confident, knowledgeable trainer who is passionate about supporting the heating industry’s transition to low‑carbon solutions. You’ll be customer‑focused, technically credible, and enthusiastic about helping others succeed with Viessmann products.
Key Responsibilities
- Deliver engaging in‑person and virtual training sessions on Viessmann boilers, heat pumps, controls, and associated systems.
- Develop and update training materials, manuals, guides, and digital content aligned with the latest product standards.
- Provide technical support and expert guidance to installers, service engineers, and internal colleagues.
- Work closely with Product Management to ensure training reflects current product features, updates, and market requirements.
- Support product launches with tailored training programmes and demonstrations.
- Maintain training equipment, rigs, and facilities to ensure a high‑quality learning environment.
- Gather feedback from course attendees and use insights to continuously improve training delivery.
- Represent Viessmann professionally at events, roadshows, and industry exhibitions where required.
Skills & Experience Required
- Strong technical background in heating systems, ideally with hands‑on experience with boilers and/or heat pumps.
- Proven experience delivering technical training or mentoring installers/engineers.
- Excellent communication and presentation skills with the ability to simplify complex concepts.
- Knowledge of UK heating regulations, best‑practice installation standards, and low‑carbon technologies.
- Self‑motivated, organised, and comfortable working both independently and as part of a wider team.
Minimum Requirements
- IT Skills
- People skills
- Time management skills
- Communication and presentation skills
- An understanding of government schemes an advantage but full training will be given.
- An understanding of ASHP's an advantage but full training will be given.
What we offer
- Base salary + sales bonus
- Pension scheme
- 25 days of holiday + bank holidays
- Life Insurance
- Comprehensive onboarding training
- Small but supportive team
If you think this role is for you, apply!
Senior Technical Training Advisor in Telford employer: Carrier
Viessmann is an exceptional employer, offering a dynamic work environment that prioritises sustainability and innovation in the heating industry. With a strong commitment to employee growth, comprehensive onboarding training, and a supportive team culture, employees are empowered to excel in their roles while contributing to meaningful climate solutions. Located within the Carrier group, Viessmann provides unique opportunities for professional development and engagement in cutting-edge technologies, making it an ideal workplace for those passionate about low-carbon solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Training Advisor in Telford
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or attend local events. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your technical knowledge. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your passion for sustainability and low-carbon solutions during interviews. We want to see your enthusiasm for the heating industry and how you can contribute to Viessmann’s mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Technical Training Advisor in Telford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical background in heating systems and any training or mentoring experience you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for low-carbon solutions and how you can support Viessmann's mission. Be sure to mention specific examples of your training delivery and communication skills that align with what we're looking for.
Showcase Your Technical Knowledge:In your application, don’t shy away from showcasing your understanding of UK heating regulations and low-carbon technologies. We love candidates who can simplify complex concepts, so feel free to demonstrate this in your written responses.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at Viessmann!
How to prepare for a job interview at Carrier
✨Know Your Stuff
Make sure you brush up on your technical knowledge about heating systems, especially boilers and heat pumps. Familiarise yourself with Viessmann's products and their features, as well as UK heating regulations. This will help you answer questions confidently and show that you're the right fit for the role.
✨Show Off Your Training Skills
Since this role involves delivering training, be prepared to discuss your previous experience in training or mentoring others. Think of specific examples where you've simplified complex concepts for your audience. This will demonstrate your communication skills and ability to engage learners.
✨Be Customer-Focused
Viessmann values customer satisfaction, so highlight your passion for helping others succeed. Share examples of how you've supported customers or colleagues in the past, particularly in a technical context. This will show that you understand the importance of customer relationships in this role.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company, its products, and the training programmes you'll be involved in. This not only shows your interest in the role but also gives you a chance to assess if Viessmann is the right fit for you. Plus, it demonstrates your proactive approach!
