At a Glance
- Tasks: Support sales operations by processing orders and managing customer queries.
- Company: Carrier Global, a leader in climate and energy solutions.
- Benefits: Competitive salary, well-being programs, and potential cash incentives.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Join a purpose-driven team making a real impact on comfort and sustainability.
- Qualifications: Experience in sales support, strong communication skills, and attention to detail.
The predicted salary is between 24785 - 49420 £ per year.
About Carrier
Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do.
Role Summary
This position is for a Senior Sales Support Assistant working under direct supervision. The role provides administrative and technical support across sales order processing and customer service activities, ensuring high-quality service delivery across the customer network. The role is central to maintaining smooth order flow from receipt through to delivery, while supporting customer queries and maintaining accurate system data.
Key Responsibilities
- Process and manage customer purchase orders through to delivery
- Handle telephone and email queries from customers, including:
- Spare parts requests
- Order updates
- Price and availability checks
- Maintain accurate customer master data within SAP
- Create and manage customer accounts
- Process returns and ensure correct system updates
- Support general sales administration and customer service activities
Minimum Requirements
- Previous experience in a busy sales support or customer service environment where service is critical
- Strong communication skills with a confident telephone manner
- Self-motivated with strong organisation, planning, and prioritisation skills
- High attention to detail
- Confident handling email and telephone-based customer queries
- IT literate, including Microsoft Office and Google Workspace applications
- Minimum 2 years relevant experience
- High School Diploma or equivalent (or higher education/technical training preferred depending on region)
This role supports sales operations by ensuring accurate order processing, responsive customer communication, and reliable data management. The position requires a detail-oriented individual who can manage multiple priorities in a fast-paced environment while maintaining a strong customer focus.
Pay Range
The annual salary for this position is between £24,785.00-£49,420.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
We offer a competitive total rewards package that may include other benefits and well-being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.
Equal Treatment and Non-Discrimination
Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 14 calendar days from Job Posting Date. Job Posting Date: 22 June 2026
Sales Administrator in Telford employer: Carrier
Carrier Global Corporation is an exceptional employer, offering a dynamic work environment in Telford that prioritises innovation and sustainability. With a strong commitment to employee growth, we provide comprehensive training and development opportunities, alongside a competitive rewards package that supports your well-being. Join our inclusive team where your contributions directly impact customer satisfaction and the future of climate solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Telford
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator at Carrier, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Carrier. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator in Telford
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Carrier:When writing your cover letter, make sure to tailor your message specifically for Carrier. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Carrier
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Carrier that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Carrier that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Carrier’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
