At a Glance
- Tasks: Deliver engaging training on boilers and renewable solutions to installers and partners.
- Company: Join Viessmann, a leader in low-carbon heating solutions.
- Benefits: Competitive salary, bonus potential, 25 days holiday, and life insurance.
- Other info: Supportive team environment with excellent career growth opportunities.
- Why this job: Make a real impact in the heating industry while helping others succeed.
- Qualifications: Strong technical background in heating systems and experience in training.
The predicted salary is between 34500 - 69500 £ per year.
Role Overview
The Product Trainer will play a key role in supporting Viessmann’s installer network, partners, and internal teams by delivering high-quality training on our range of boilers and renewable solutions.
This role ensures customers are confident in installing, commissioning, and maintaining Viessmann & Carrier technologies, helping drive product adoption, reduce installation errors, and enhance overall customer satisfaction.
What We’re Looking For
A confident, knowledgeable trainer who is passionate about supporting the heating industry’s transition to low-carbon solutions.
You’ll be customer-focused, technically credible, and enthusiastic about helping others succeed with Viessmann products.
Key Responsibilities
- Deliver engaging in-person and virtual training sessions on Viessmann boilers, heat pumps, controls, and associated systems.
- Develop and update training materials, manuals, guides, and digital content aligned with the latest product standards.
- Provide technical support and expert guidance to installers, service engineers, and internal colleagues.
- Work closely with Product Management to ensure training reflects current product features, updates, and market requirements.
- Support product launches with tailored training programmes and demonstrations.
- Maintain training equipment, rigs, and facilities to ensure a high-quality learning environment.
- Gather feedback from course attendees and use insights to continuously improve training delivery.
- Represent Viessmann professionally at events, roadshows, and industry exhibitions where required.
Skills & Experience Required
- Strong technical background in heating systems, ideally with hands-on experience with boilers and/or heat pumps.
- Proven experience delivering technical training or mentoring installers/engineers.
- Excellent communication and presentation skills with the ability to simplify complex concepts.
- Knowledge of UK heating regulations, best-practice installation standards, and low-carbon technologies.
- Self-motivated, organised, and comfortable working both independently and as part of a wider team.
- IT skills and strong communication/presentation abilities.
- An understanding of government schemes is an advantage but full training will be given.
- An understanding of ASHPs is an advantage but full training will be given.
- Minimum Requirements
- IT skills
- People skills
- Time management skills
- Communication and presentation skills
- Understanding of government schemes is an advantage but full training will be given.
- Understanding of ASHPs is an advantage but full training will be given.
What We Offer
- Base salary + sales bonus
- Pension scheme
- 25 days of holiday + bank holidays
- Life Insurance
- Comprehensive onboarding training
- Small but supportive team
- Pay Range
The annual salary for this position is between £34,500 and £69,500.
Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
We offer a competitive total rewards package that may include other benefits and well-being programs.
Offerings vary by role and location and are designed to support employees’ health, security, and success.
Equal Treatment and Non-Discrimination
Carrier is committed to equal treatment and non-discrimination principles.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at .
We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 14 calendar days from the job posting date. Job Posting Date: 1 July 2026.
Job Applicant Privacy Notice
Please review the Job Applicant Privacy Notice.
Use of AI in Recruitment
Technology-enabled tools may support parts of the recruitment process, with oversight by people.
- #Viessmann
- #J-18808-Ljbffr
Senior Technical Training Advisor employer: Carrier
Carrier is an exceptional employer, offering a dynamic work environment in Wimbledon where innovation meets collaboration. With a strong focus on employee growth, the company provides comprehensive benefits, including a competitive salary and bonus structure, alongside ample opportunities for career advancement within the HVAC sector. Join a team that values leadership and technical excellence, making a meaningful impact in the industry.
