Role Responsibilities:
- Processing and managing purchase orders through to delivery – Including, but not limited to, ordering goods from suppliers, liaising with customers regarding delivery dates, access issues, requirements etc., booking appropriate transport, resolving faulty or damaged goods reports, sourcing technical information for customers, arranging for plates to be cut via a 3rd party, arranging for goods to be delivered directly from head office to site, creating pro forma invoices
- Deal with telephone and email requests from our network of customers – mainly installers and merchants
- Advising customers of spare parts numbers for their boilers
- Advising customers price and stock availability
- Maintain customer data on company CRM system
- Any other tasks relevant to the role
Minimum Requirements:
- Confident in dealing with telephone and email queries
- Excellent organisational skills with the ability to prioritise
- Ability to multi task
- Experience working in a busy office environment
- IT literate in a range of Microsoft and Google applications
Preferred:
- SAP experience preferred but not essential- training will be provided
Pay Range
The annual salary for this position is between £24,785.00-£49,420.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.
Equal Treatment and Non-Discrimination
Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.
Accommodation
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us. We will make every effort to meet your needs in accordance with applicable laws.
Sales Coordinator employer: Carrier
Carrier is an exceptional employer, offering a dynamic work environment in Wimbledon where innovation meets collaboration. With a strong focus on employee growth, the company provides comprehensive benefits, including a competitive salary and bonus structure, alongside ample opportunities for career advancement within the HVAC sector. Join a team that values leadership and technical excellence, making a meaningful impact in the industry.
