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- Tasks: Support sales teams by handling enquiries, processing orders, and managing customer communications.
- Company: Riello UK is a global leader in heating and cooling technologies, known for innovation and quality.
- Benefits: Enjoy hybrid working, 25 days holiday, pension scheme, and life assurance.
- Why this job: Join a dynamic team, enhance your skills, and contribute to a reputable company with a positive impact.
- Qualifications: Previous sales administration experience, excellent communication skills, and proficiency in Microsoft Office required.
- Other info: This is a full-time, permanent role based in Huntingdon, Cambridgeshire.
The predicted salary is between 28800 - 43200 £ per year.
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Role: Sales Administrator
Location: Huntingdon, Cambridgeshire
Contract type: Full time, permanent
Riello is now looking for a Sales Administrator who will be responsible for supporting our sales teams.
What will the key responsibilities be?
- Handling all customer sales enquiries received via telephone and email
- Processing sales orders received via email
- Raising purchase orders for non-stocked/made to order products
- Liaising with the Sales Office Manager and other associated suppliers to raise component purchase orders
- Raising returns requests & collections
- Booking in receipt of incoming goods from Head Office and local suppliers
- Sending key accounts delivery notes and details of upcoming deliveries
- Produce and send reports to customers of open orders, using both Riello UK and Head Office ERP systems
- Maintaining customer and purchase order filing
Requirements
- Previous experience in sales administration / customer service office based role
- Excellent communication skills for both external and internal customers
- Excellent customer service and problem solving skills
- Attention to detail
- Ability to work within a team and independently
- Proficient in Microsoft Office and Excel
Benefits
- Very competitive base salary
- Hybrid working, home and office
- 25 Days Holiday + bank holidays
- Holiday purchase scheme
- Company Pension
- Life Assurance
More About Us
Riello UK manufactures a comprehensive range of gas, oil and dual fuel burners for residential, commercial and industrial applications, for single stage, two stage and modulating operation. We also manufacture gas boosters for applications where the mains gas pressure available needs to be increased.
Riello is a global leader in the design and manufacture of advanced technologies for heating and cooling in the residential, commercial, industrial and process sectors. The company’s strength is the result of its technological innovation capacities and the experience it has acquired over the years, underpinned by the expertise of its technicians, professionals and collaborators.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Seniority level
-
Seniority level
Executive
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Industries
Wholesale Building Materials
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Sales Administrator employer: Carrier
Contact Detail:
Carrier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with Riello's products and services. Understanding their range of gas, oil, and dual fuel burners will not only help you in interviews but also demonstrate your genuine interest in the company.
✨Tip Number 2
Brush up on your Microsoft Office and Excel skills. Since proficiency in these tools is a requirement, being able to showcase your abilities during practical assessments or discussions can set you apart from other candidates.
✨Tip Number 3
Prepare for common sales administration scenarios. Think about how you would handle customer enquiries or process orders efficiently, as this will likely come up in interviews or assessments.
✨Tip Number 4
Network with current or former employees of Riello or Carrier. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration or customer service. Emphasise your communication skills and attention to detail, as these are key requirements for the role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your previous experiences align with the tasks of handling customer enquiries and processing sales orders.
Showcase Your Skills: In your application, clearly demonstrate your proficiency in Microsoft Office and Excel. Provide examples of how you've used these tools in past roles to support sales teams or manage customer data.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Sales Administrator position.
How to prepare for a job interview at Carrier
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Sales Administrator. Familiarise yourself with tasks like processing sales orders and handling customer enquiries, as this will show your genuine interest in the position.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated with customers or team members in previous positions. This will demonstrate your ability to handle both internal and external communications.
✨Highlight Your Attention to Detail
Sales administration requires precision. Be ready to discuss instances where your attention to detail made a difference, whether it was in processing orders or maintaining records. This will reassure them of your capability to manage important tasks accurately.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office and Excel is required, brush up on your skills before the interview. You might be asked about your experience with these tools, so being prepared can give you an edge.
