At a Glance
- Tasks: Lead business growth and manage service agreements to boost customer engagement.
- Company: Carrier, a leader in innovative HVAC solutions.
- Benefits: Competitive salary, bonus scheme, company car or cash allowance, and 25 days holiday.
- Why this job: Join a dynamic team and drive impactful growth strategies in a thriving industry.
- Qualifications: Experience in team management and a strong sales background required.
- Other info: Opportunity for career advancement in a supportive environment.
The predicted salary is between 36000 - 60000 Β£ per year.
Location: Wimbledon or Stockport
Contract type: Full time, permanent
Carrier now has an opportunity for a Business Development Lead based ideally commutable to our Wimbledon or Stockport office. You will be responsible for leading the growth of our customer base to achieve 2026 growth ambitions across multiple service aftermarket revenue streams. The role will also include cross liaison with inside sales resource to ensure standardisation across quotation and follow up processes, and will include a mixture of responsibilities across both client retention and growth.
What will you be doing?
- Manage specialist Service Agreement sellers to ensure that portfolio growth targets are achieved - this covers new equipment conversion to contract, and re-capture of new contracts from competitors.
- Ensure a robust standard works is developed to manage the process of conversion to Carrier maintenance contract following new equipment sale and installation.
- Ensure detailed customer profiling is carried out to support accurate client contact plans for all responsible revenue streams.
- Deployment of standard work process for renewal of existing service agreements.
- Ensure growth strategies and tactics are deployed to enhance customer engagement and maximise share.
- Work closely with cross functional teams to realise process efficiencies throughout the selling process.
- Recruit as required, to ensure adequate sales coverage across revenue streams.
- Establish a regular and rigorous sales cadence to measure activities and achieve sales plans.
- Provide timely feedback and effective performance management of individuals within the sales team.
Requirements
- Experience of managing teams in a service driven industry.
- Knowledge of HVAC is desired but not essential.
- Strong sales oriented background with demonstrable experience of driving targeted growth initiatives.
- Experience of supporting process transformation, developing standard work, and implementing change.
- Experience of marketing campaign management would be an advantage.
- Presentation skills and ability to conduct senior level client meetings.
- Strong communication skills.
- UK Driving Licence.
- IT Literate with at least 5 years experience of using CRM as a management tool (Salesforce or similar).
Benefits
- Very competitive base salary.
- Bonus scheme.
- Company car or cash allowance.
- 25 Days Holiday +.
Business Development Lead in London employer: Carrier
Contact Detail:
Carrier Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Business Development Lead in London
β¨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Business Development Lead role. You never know who might have the inside scoop on openings or can put in a good word for you.
β¨Tip Number 2
Prepare for those interviews by researching the company and its competitors. Understand their service offerings and think about how you can contribute to their growth ambitions. This will show you're genuinely interested and ready to hit the ground running.
β¨Tip Number 3
Practice your pitch! Be ready to discuss your experience in managing teams and driving growth initiatives. Highlight any relevant achievements that align with the responsibilities of the role, especially around client retention and engagement.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team and contributing to our success.
We think you need these skills to ace Business Development Lead in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Business Development Lead role. Highlight your experience in managing teams and driving growth initiatives, as these are key for us. Use specific examples that showcase your skills in client retention and engagement.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your knowledge of service-driven industries and any relevant experience with HVAC, even if it's not essential. Keep it engaging and personal!
Showcase Your Achievements: When filling out your application, donβt just list your responsibilitiesβshow us what youβve achieved! Use metrics and specific outcomes to demonstrate how you've driven targeted growth or improved processes in previous roles. We love numbers!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures youβre considered for the role. Plus, it shows us youβre keen on joining our team at StudySmarter!
How to prepare for a job interview at Carrier
β¨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific examples of how you've driven growth in previous roles. This will show that you understand the importance of targets and can deliver results.
β¨Understand the Companyβs Services
Familiarise yourself with Carrier's service offerings, especially in the HVAC sector. Knowing their products and how they fit into the market will help you articulate how you can contribute to their growth ambitions.
β¨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like converting a competitor's client or managing a team under pressure. Think through your past experiences and prepare structured responses that highlight your problem-solving skills.
β¨Showcase Your Leadership Style
As a Business Development Lead, you'll need to manage teams effectively. Be prepared to discuss your leadership approach, how you motivate your team, and any strategies you've implemented to achieve sales targets. This will demonstrate your capability to lead and inspire.