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For Companies At a Glance
- Tasks: Provide top-notch technical support for HVAC systems and train apprentices.
- Company: Leading HVAC provider in the UK with a strong reputation.
- Benefits: Competitive salary, 25 days holiday, life insurance, and pension scheme.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Experience with HVAC products and a valid F-gas certificate required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading HVAC provider in the United Kingdom is seeking a Technical Support Specialist to deliver high-quality assistance to customers.
Responsibilities include:
- Technical support via phone and email
- Preparing customer reports
- Providing training for apprentices
The ideal candidate should have:
- Experience with HVAC products
- A valid F-gas certificate
- Excellent communication skills
This role offers a competitive salary based on experience, 25 days of holidays, and a range of employee benefits including life insurance and a pension scheme.
HVAC Tech Support Specialist (VRFs & Chillers) employer: Carrier
Contact Detail:
Carrier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HVAC Tech Support Specialist (VRFs & Chillers)
✨Tip Number 1
Network like a pro! Reach out to your connections in the HVAC industry and let them know you're on the hunt for a Technical Support Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Brush up on your technical knowledge! Make sure you're well-versed in VRFs and chillers, as well as any other HVAC products relevant to the role. This will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 3
Practice your communication skills! Since this role involves providing support via phone and email, it’s crucial to articulate your thoughts clearly. Consider doing mock interviews with friends or family to refine your approach.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your skills and experience. Plus, it shows us you’re genuinely interested in joining our team!
We think you need these skills to ace HVAC Tech Support Specialist (VRFs & Chillers)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with HVAC products and any relevant qualifications, like your F-gas certificate. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about HVAC and how your communication skills can help us deliver top-notch support to our customers.
Show Off Your Technical Skills: In your application, don’t forget to mention any specific technical skills or experiences you have with VRFs and chillers. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Carrier
✨Know Your HVAC Stuff
Make sure you brush up on your knowledge of HVAC products, especially VRFs and chillers. Be ready to discuss specific systems you've worked with and any troubleshooting experiences you've had. This will show that you're not just familiar with the theory but have practical experience too.
✨Practice Your Communication Skills
Since this role involves providing technical support over the phone and email, practice explaining complex concepts in simple terms. You might even want to do a mock interview with a friend where you explain HVAC issues and solutions. Clear communication is key!
✨Prepare for Customer Scenarios
Think about common customer issues you might encounter and how you would resolve them. Prepare a few examples of how you've successfully helped customers in the past. This will demonstrate your problem-solving skills and customer service approach.
✨Show Enthusiasm for Training
As part of the role, you'll be training apprentices. Be prepared to discuss your approach to teaching and mentoring others. Share any relevant experiences you have in training or coaching, and express your passion for helping others grow in their HVAC careers.
