At a Glance
- Tasks: Support sales teams by handling enquiries, processing orders, and managing customer communications.
- Company: Join Riello UK, a global leader in heating and cooling technologies.
- Benefits: Enjoy hybrid working, competitive salary, 25 days holiday, and a company pension.
- Why this job: Be part of a dynamic team making a real impact in the energy sector.
- Qualifications: Experience in sales administration, excellent communication, and proficiency in Microsoft Office.
- Other info: Great opportunities for career growth in a supportive environment.
The predicted salary is between 30000 - 40000 £ per year.
Riello is now looking for a Senior Sales Administrator who will be responsible for supporting our sales teams.
Key Responsibilities:
- Handling all customer sales enquiries received via telephone and email
- Processing sales orders received via email
- Raising purchase orders for non-stocked/made to order products
- Liaising with the Sales Office Manager and other associated suppliers to raise component purchase orders
- Raising returns requests & collections
- Booking in receipt of incoming goods from Head Office and local suppliers
- Sending key accounts delivery notes and details of upcoming deliveries
- Producing and sending reports to customers of open orders, using both Riello UK and Head Office ERP systems
- Maintaining customer and purchase order filing
Requirements:
- Previous experience in sales administration / customer service office based role
- Excellent communication skills for both external and internal customers
- Excellent customer service and problem solving skills
- Attention to detail
- Ability to work within a team and independently
- Proficient in Microsoft Office and Excel
Benefits:
- Very competitive base salary
- Hybrid working, home and office
- 25 Days Holiday + bank holidays
- Holiday purchase scheme
- Company Pension
- Life Assurance
More about us: Riello UK manufactures a comprehensive range of gas, oil and dual fuel burners for residential, commercial and industrial applications, for single stage, two stage and modulating operation. We also manufacture gas boosters for applications where the mains gas pressure available needs to be increased. Riello is a global leader in the design and manufacture of advanced technologies for heating and cooling in the residential, commercial, industrial and process sectors. The company’s strength is the result of its technological innovation capacities and the experience it has acquired over the years, underpinned by the expertise of its technicians, professionals and collaborators.
Senior Sales Administrator in Huntingdon employer: Carrier
Contact Detail:
Carrier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Administrator in Huntingdon
✨Tip Number 1
Get to know the company! Research Riello and understand their products and values. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills. Since you'll be handling customer enquiries, being able to articulate your thoughts clearly is key. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and possibly even a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the Riello team.
We think you need these skills to ace Senior Sales Administrator in Huntingdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Sales Administrator role. Highlight your previous experience in sales administration and customer service, and don’t forget to showcase your excellent communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific examples of how you've handled customer enquiries or processed sales orders in the past.
Showcase Your Skills: Don’t just list your skills; demonstrate them! If you're proficient in Microsoft Office and Excel, mention how you've used these tools to improve efficiency in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Carrier
✨Know Your Stuff
Before the interview, make sure you understand Riello's products and services. Familiarise yourself with their range of gas, oil, and dual fuel burners. This will not only show your interest but also help you answer questions more confidently.
✨Showcase Your Communication Skills
As a Senior Sales Administrator, communication is key. Prepare examples of how you've effectively handled customer enquiries or resolved issues in the past. This will demonstrate your ability to communicate clearly and professionally.
✨Be Detail-Oriented
Attention to detail is crucial in this role. Bring up instances where your meticulous nature has helped avoid mistakes or improved processes. This will highlight your suitability for managing sales orders and customer records.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, company culture, or specific challenges the sales team faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.