At a Glance
- Tasks: Lead operations in forecasting, stock management, and reporting for innovative climate solutions.
- Company: Carrier Global, a leader in sustainable climate and energy solutions.
- Benefits: Competitive salary, hybrid work, and comprehensive benefits package.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Join a purpose-driven team making a real impact on sustainability and innovation.
- Qualifications: Experience in supply chain operations and strong analytical skills required.
The predicted salary is between 34500 - 69500 £ per year.
About Carrier Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety, and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality, and transportation, we improve lives, empower critical industries, and ensure the safe transport of food, life-saving medicines, and more. We continue to lead because of our world-class, inclusive workforce that puts the customer at the centre of everything we do.
Company Overview Carrier Global is a global leader in intelligent climate and energy solutions, specialising in heating, ventilation, air conditioning (HVAC), refrigeration, and building automation technologies. The company is committed to delivering sustainable, high-performance systems that improve indoor environments while reducing environmental impact. Viessmann is a leading international manufacturer of heating, cooling, and renewable energy solutions, with a strong focus on decarbonisation and the transition to sustainable energy systems.
Role Summary The Distribution Operations Manager is responsible for end-to-end coordination of forecasting, stock management, and operational reporting across the Toshiba / Carrier DX VRF product portfolio. This role ensures alignment between sales, distribution, and supply chain functions through robust PSI governance, data accuracy, and continuous process improvement.
Key Responsibilities
- Sales & Operations Planning (PSI Ownership)
- Collate and consolidate forecast data from distributors into a single, standardised reporting view.
- Own and continuously improve the PSI (Plan, Stock, Inventory) reporting framework.
- Enhance PSI reporting by introducing new metrics to improve stock visibility and decision-making.
- Lead PSI review meetings with Sales, Project Management, Order Processing, and Sales Leadership teams.
- Ensure alignment of stakeholders on stock position, demand outlook, and supply constraints.
- Forecasting & Reporting
- Run A-Code reports for direct project tracking and analysis.
- Maintain and validate stock availability and PSI reporting accuracy.
- Review backlog across Direct and Distribution channels to ensure accurate forecasting alignment.
- Ensure forward-looking sales month accuracy across demand inputs.
- Inventory & Stock Management
- Manage inventory across Toshiba / Carrier DX VRF product range.
- Maintain visibility of: Excess & Obsolete (E&O) stock in alignment with Sales Management strategy, damaged stock tracking and reporting, B-graded stock visibility to Sales teams.
- Communicate stock positioning clearly across stakeholders.
- Product Lifecycle & Planning
- Partner with Product Management to define and refine phase-in / phase-out logic.
- Support smooth product transitions to minimise customer disruption.
- Improve lifecycle planning processes for supply continuity and optimisation.
- Process Improvement & Operational Excellence
- Review and streamline operational processes across Sales, Order Processing, and Supply Chain.
- Lead improvements in: Sales order processing (including mailbox management), stock allocation management, backlog management, SAP reporting and data integrity, customer and internal stock enquiries, audit data management, internal contact mapping and workflows.
- Project manage cross-functional improvements within the Carrier ACE framework.
- Demand Allocation & Customer Support
- Own stock allocation decisions based on demand patterns (current and historical).
- Act as primary contact for order administrators and sales teams on stock allocation and availability.
- Ensure fair and transparent allocation across all customers and channels.
- Governance & Reporting Framework
- Own the Sales & Operations “Thermostat” (central performance tracking matrix).
- Ensure consistent reporting and governance of operational KPIs.
- Drive accountability through data-led insights and performance tracking.
Pay Range The annual salary for this position is between £34,500.00-£69,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits We offer a competitive total rewards package that may include other benefits and well-being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.
Equal Treatment and Non-Discrimination Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.
Application Deadline Applications will be accepted for at least 14 calendar days from Job Posting Date. Job Posting Date: 22 June 2026.
Distribution Operations Manager employer: Carrier
Carrier Global Corporation is an exceptional employer, offering a dynamic work environment in St Albans that fosters innovation and collaboration. With a strong commitment to employee growth, the company provides comprehensive benefits and well-being programs, ensuring that team members are supported both personally and professionally. As a leader in sustainable climate solutions, employees at Carrier are empowered to make a meaningful impact while working alongside a diverse and inclusive workforce dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Distribution Operations Manager
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Carrier and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Carrier!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Carrier keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Distribution Operations Manager
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Carrier:This is your chance to really connect with the team at Carrier. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Carrier
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Carrier.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Carrier that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Carrier. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
