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- Tasks: Troubleshoot and service cutting-edge HVAC technology for industrial water chillers.
- Company: Join Carrier, a global leader in high-tech heating and cooling solutions.
- Benefits: Competitive salary, company vehicle, 25 days holiday, and pension scheme.
- Other info: Remote work options available and excellent career progression opportunities.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Experience in HVAC systems and relevant qualifications required.
The predicted salary is between 30000 - 42000 £ per year.
Carrier is the world’s leader in high-technology heating, air-conditioning, and refrigeration solutions, with over 100 years of proven innovation. We solve complex problems on a global scale, and our groundbreaking innovations continue to drive new industries forward.
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
This is an excellent opportunity to work with cutting-edge HVAC technology, providing high-quality service and support to our valued customers.
You will primarily be responsible for troubleshooting, servicing, and commissioning industrial water chillers. You will work independently and as part of a team, providing technical support for breakdowns, installations, and maintenance.
Respond to service calls efficiently, conducting risk assessments before work.
Perform maintenance, repair, and fault diagnosis on a variety of Carrier and third-party chillers, including air-cooled, water-cooled, screw, scroll, centrifugal, and reciprocating systems.
Diagnose and rectify electrical and mechanical faults, troubleshoot complex technical issues both on-site and remotely, and interpret wiring diagrams, P&ID drawings, and pressure enthalpy diagrams.
Commission standard and large-capacity chillers, ensuring system-wide installation compliance and providing technical advice to customers.
Work closely with customers, attend meetings, and offer expert technical guidance with minimal supervision.
Oversee technicians on large sites, support junior engineers and apprentices, and assist Carrier’s Training Manager in delivering technical courses.
Ensure adherence to F-Gas regulations and health & safety standards, and provide clear service reports via our digital platform.
City & Guilds Qualification in Refrigeration and Air Conditioning
F-Gas Qualified (Category 1)
HNC / ONC in Refrigeration and Air Conditioning (preferred)
Ability to work on commercial and industrial HVAC systems, troubleshooting complex breakdowns.
Full UK Driving Licence (or equivalent).
Strong understanding of refrigeration circuits, thermodynamics, and control systems.
Experience working in a Technician or Engineer role in the HVAC industry.
Competitive salary package (Negotiable DOE)
~ Enhanced payments through lead generation, travel time, overtime and on-call
~ Company Vehicle
~25 Days Holiday + bank holiday + holiday purchase scheme
~ Company Pension
~ Great career progression opportunities, development and continuous training offered
~ As a part of our team, you’ll be working for a global leader that invests in your professional growth and supports your career ambitions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Remote working/work at home options are available for this role.
Customer Services Engineer (Permanent) employer: Carrier
Contact Detail:
Carrier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Engineer (Permanent)
✨Tip Number 1
Network like a pro! Reach out to your connections in the HVAC industry and let them know you're on the hunt for a Customer Services Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with Carrier chillers or similar systems. This will not only boost your confidence but also give you some solid talking points during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your troubleshooting skills and be ready to discuss how you've tackled complex technical issues in the past. Show them you’re the go-to person for diagnosing and rectifying faults.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Services Engineer (Permanent)
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what we're looking for in a Customer Services Engineer, so highlight your relevant experience and skills that match the role.
Show Off Your Technical Skills: Since this role involves troubleshooting and servicing HVAC systems, don’t hold back on showcasing your technical expertise. We love seeing specific examples of how you've tackled complex issues in the past, so be sure to include those in your application.
Keep It Professional but Personal: While we appreciate a friendly tone, remember to keep your application professional. Share a bit about yourself and why you're passionate about working with Carrier, but also ensure your language reflects the seriousness of the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Carrier
✨Know Your HVAC Stuff
Make sure you brush up on your knowledge of HVAC systems, especially the specific types you'll be working with, like chillers. Be ready to discuss troubleshooting techniques and any relevant experiences you've had in diagnosing faults or performing maintenance.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of complex technical issues you've resolved in the past. Think about specific scenarios where you had to think on your feet, whether it was on-site or remotely. This will demonstrate your ability to handle the challenges that come with the role.
✨Familiarise Yourself with Regulations
Since adherence to F-Gas regulations and health & safety standards is crucial, make sure you understand these guidelines. Being able to discuss how you’ve implemented these standards in previous roles will show that you take compliance seriously.
✨Engage with the Interviewers
Don’t just wait for questions; engage with your interviewers. Ask them about their team dynamics, the types of projects they’re currently working on, and how they support professional development. This shows your interest in the company and helps you gauge if it’s the right fit for you.