At a Glance
- Tasks: Complete repairs, deliver training, and support sales while ensuring top-notch customer service.
- Company: Join Viessmann, a leader in innovative heating and energy solutions.
- Benefits: Enjoy a competitive salary, company vehicle, annual leave, and career progression.
- Other info: Home-based role with autonomy and opportunities for personal growth.
- Why this job: Make a real impact in people's lives with sustainable energy solutions.
- Qualifications: ACS Qualified gas engineer with strong communication and technical skills.
The predicted salary is between 28800 - 43200 € per year.
Location: Covering SP, SO, GU, KT postcodes. Ideally suited to candidates based in or around the Andover / Winchester area.
Contract type: Full time, permanent
As a Service Engineer you are responsible for completing warranty and chargeable repairs/breakdowns, delivering product training to staff and customers and supporting the Sales Team in the development of sales in the UK. In this role you will support both the Viessmann product ranges.
You will enjoy a high level of autonomy to resolve problems and make decisions, ensuring high quality customer service is delivered at every opportunity. The role we have available will be ‘home-based’, start and finish of the day at your home location, covering a large geographical area attending customers' properties. The ability to drive is essential for this role.
As a Service Engineer, you’ll be responsible for:
- Complete warranty and chargeable repairs/breakdowns
- Maintain records of performance reports
- Deliver product training to staff and customers
- Support the Sales Team in the development of sales in the UK
- Deliver best in class Customer Service on-site in residential properties
To be successful in this role, you should have:
- ACS Qualified gas engineer (CCN1 / CENWAT Mandatory)
- Able to demonstrate technical expertise gained through industry experience
- Have a high attention to detail
- Have a confident and adaptable work style
- Have excellent communication skills
- Ability to work closely with and develop relationships with clients
What we offer:
- Competitive salary
- Company vehicle
- Upselling bonus
- 25 days annual leave (Excluding bank holidays)
- Annual bonus scheme
- Company pension
- Employee Assistance/Wellbeing Programmes
- Life assurance
- Career Progression
About Us:
For decades, the Viessmann brand has been helping to improve people's quality of life with innovative technologies – initially with heat. During this time, the company has evolved from a heating manufacturer to a provider of intelligent heating and energy solutions. Technical progress is not, however, Viessmann's sole focus. Sustainable thinking and action are also firmly embedded in the corporate values. In this way, Viessmann Climate Solutions helps to create and preserve living spaces for future generations.
From Allendorf to the world. Since its foundation in 1917, Viessmann has grown steadily. Together with partners from different industries, all employees work every single day to meet the ever-changing needs of customers and to change the energy supply in a way that is sustainable.
Gas Service Engineer in Colchester employer: Carrier
Viessmann is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary, generous annual leave, and a supportive work culture. As a Gas Service Engineer, you will enjoy the flexibility of a home-based role while being part of a company committed to sustainability and innovation in energy solutions. With opportunities for career progression and a focus on delivering top-notch customer service, Viessmann provides a rewarding environment for those looking to make a meaningful impact in their field.
StudySmarter Expert Advice🤫
We think this is how you could land Gas Service Engineer in Colchester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. You never know who might have a lead on a Gas Service Engineer position or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of your achievements that highlight your technical expertise and customer service experience. When you get the chance to chat with potential employers, make sure to share these successes.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by doing mock sessions with friends or family. Focus on common questions for Gas Service Engineers and be prepared to discuss how you handle challenges on the job.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll show your enthusiasm and commitment to joining our team at Viessmann, which can really set you apart from other candidates.
We think you need these skills to ace Gas Service Engineer in Colchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Gas Service Engineer role. Highlight your ACS qualifications and any relevant experience you have in repairs and customer service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your ability to work autonomously and deliver top-notch customer service.
Show Off Your Communication Skills:Since you'll be interacting with clients and supporting the Sales Team, it's important to showcase your communication skills. Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Carrier
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to gas service engineering. Be prepared to discuss your ACS qualifications and any relevant experience you've had with warranty and chargeable repairs. This will show that you’re not just a candidate, but someone who truly understands the role.
✨Showcase Your Communication Skills
Since you'll be delivering product training and supporting the sales team, it’s crucial to demonstrate your communication skills during the interview. Practice explaining complex concepts in simple terms, as this will highlight your ability to connect with both staff and customers.
✨Highlight Your Autonomy
This role offers a high level of autonomy, so be ready to share examples of how you've successfully resolved problems independently in the past. Discuss situations where you made decisions that led to positive outcomes, showcasing your confidence and adaptability.
✨Understand the Company Values
Familiarise yourself with Viessmann's commitment to sustainability and innovation. During the interview, mention how your personal values align with theirs, and express your enthusiasm for contributing to their mission of improving quality of life through intelligent energy solutions.
