At a Glance
- Tasks: Service, repair, and maintain Vokèra boilers and associated equipment for customers.
- Company: Carrier is a leading heating manufacturer with a focus on innovation and employee engagement.
- Benefits: Enjoy competitive salary, bonuses, 27 days holiday, and a company van for personal use.
- Why this job: Join a diverse team that values creativity and offers enriching career opportunities.
- Qualifications: Must have ACS qualifications and previous domestic heating service experience.
- Other info: This role promotes teamwork and a positive work environment.
The predicted salary is between 30000 - 42000 £ per year.
The role is part of Riello & Vokèra (Carrier's company) which is a leading heating manufacturer with a product portfolio that includes domestic gas boilers & light commercial gas boilers. The main aim of this role is to service, repair, and maintain all Vokèra Limited boilers and associated equipment installed in customers' premises.
As a Boiler Service Technician, you’ll be responsible for:
- Servicing, general repair/maintenance and attending breakdowns of Vokèra boilers/water heaters and associated equipment.
- Carrying out all general gas works in customers’ premises - fault diagnosing and repairing of modern and traditional boilers, being able to carry out repairs to central heating control systems.
- Communicating with customers to explain the correct operation of gas boilers and associated controls and the importance of regularly servicing and a full explanation of fault diagnosis.
Requirements:
- Full ACS Qualification: CCN1, CEN1, WAT1 & LPG, (Permanent dwellings) G3 Unvented Hot Water Qualification
- Previous working domestic heating service experience.
- Excellent customer handling and communication skills.
- Well organised and methodical, with ability to show attention to detail in all matters.
- Ability to work well in a team; positive attitude with a proactive approach to teamwork and motivation.
- Valid UK driving licence.
- Basic admin skills.
Benefits:
- Competitive salary
- Sales bonus
- Attendance bonus
- Stable working hours
- 27 days of holiday
- Company van (also for private use)
- Pension scheme
- Life insurance
Our commitment to you: Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better.
Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Boiler Service Technician employer: Carrier
Contact Detail:
Carrier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boiler Service Technician
✨Tip Number 1
Familiarise yourself with Vokèra boilers and their common issues. Understanding the specific models and their quirks will help you stand out during interviews, as you'll be able to demonstrate your knowledge and readiness to tackle real-world problems.
✨Tip Number 2
Brush up on your customer service skills. Since communication with customers is key in this role, practice explaining technical concepts in simple terms. This will show that you can effectively engage with clients and enhance their experience.
✨Tip Number 3
Network with other professionals in the heating industry. Attend local trade shows or join online forums where you can connect with current employees at Carrier or similar companies. This could lead to valuable insights and even referrals.
✨Tip Number 4
Prepare for practical assessments by practising your fault diagnosis skills. Set up mock scenarios where you can troubleshoot common boiler issues. This hands-on experience will boost your confidence and showcase your technical abilities during the interview process.
We think you need these skills to ace Boiler Service Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Boiler Service Technician. Familiarise yourself with the specific skills and qualifications required, such as the ACS qualifications and previous domestic heating service experience.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job description. Emphasise your customer handling abilities, technical expertise in servicing boilers, and any relevant qualifications.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for the role. Mention your passion for the industry, your attention to detail, and how your proactive approach can benefit the team at Carrier.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and clearly presented. A polished application reflects your professionalism.
How to prepare for a job interview at Carrier
✨Showcase Your Technical Skills
Make sure to highlight your ACS qualifications and any relevant experience with servicing and repairing boilers. Be prepared to discuss specific examples of past work, including fault diagnosis and repairs you've successfully completed.
✨Demonstrate Customer Communication
Since the role involves explaining boiler operations to customers, practice how you would communicate technical information in a clear and friendly manner. Think of scenarios where you had to explain complex issues simply.
✨Emphasise Teamwork and Organisation
Carrier values teamwork and a methodical approach. Share examples of how you've worked effectively in a team and how you stay organised while managing multiple tasks or projects.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and technical knowledge. Brush up on common boiler issues and be ready to explain how you would approach diagnosing and fixing them.