At a Glance
- Tasks: Service, repair, and maintain Vokèra boilers and associated equipment.
- Company: Join Riello & Vokèra, a top heating manufacturer in the UK.
- Benefits: Enjoy a full-time, permanent role with potential remote work options.
- Why this job: Make a real impact by ensuring customers have safe and efficient heating.
- Qualifications: Must hold Full ACS Qualification: CCN1, CEN1, WAT1 & LPG.
- Other info: Opportunity to grow your skills in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
The role is part of Riello & Vokèra (Carrier's company) which is a leading heating manufacturer with a product portfolio that includes domestic gas boilers & light commercial gas boilers. The main aim of this role is to service, repair, and maintain all Vokèra Limited boilers and associated equipment installed in customers' premises.
As a Boiler Service Technician, you’ll be responsible for:
- Servicing, general repair/maintenance and attending breakdowns of Vokèra boilers/water heaters and associated equipment.
- Carrying out all general gas works in customers’ premises - fault diagnosing and repairing of modern and traditional boilers, being able to carry out repairs to central heating control systems.
- Communicating with customers to explain the correct operation of gas boilers and associated controls and the importance of regularly servicing and a full explanation of fault diagnosis.
Requirements
As a minimum you must have:
- Full ACS Qualification: CCN1, CEN1, WAT1 & LPG.
Boiler Service Technician employer: Carrier
Contact Detail:
Carrier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boiler Service Technician
✨Tip Number 1
Make sure to brush up on your technical knowledge about Vokèra boilers and associated equipment. Familiarise yourself with common issues and repairs, as this will help you stand out during any interviews or discussions with the hiring team.
✨Tip Number 2
Network with other professionals in the heating industry. Join relevant forums or social media groups where you can connect with current Boiler Service Technicians. They might share insights about the role and even tips on how to impress during the application process.
✨Tip Number 3
Prepare to demonstrate your customer service skills. Since you'll be communicating with customers about boiler operations and maintenance, think of examples from your past experiences where you've successfully explained technical information to non-technical individuals.
✨Tip Number 4
Research Riello & Vokèra as a company. Understanding their values, mission, and product range will not only help you tailor your conversations but also show your genuine interest in being part of their team.
We think you need these skills to ace Boiler Service Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Boiler Service Technician. Tailor your application to highlight relevant experience and skills that match these requirements.
Highlight Relevant Qualifications: Make sure to prominently display your ACS qualifications (CCN1, CEN1, WAT1 & LPG) in your CV and cover letter. Explain how these qualifications make you a suitable candidate for the role.
Showcase Customer Communication Skills: Since the role involves communicating with customers, include examples in your application that demonstrate your ability to explain technical information clearly and effectively.
Tailor Your CV and Cover Letter: Customise your CV and cover letter for this specific position. Use keywords from the job description and provide concrete examples of your experience in servicing and repairing boilers to make your application stand out.
How to prepare for a job interview at Carrier
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of Vokèra boilers and associated equipment. Be prepared to discuss specific models, common issues, and repair techniques. This will show that you're not just qualified but also genuinely interested in the role.
✨Demonstrate Customer Communication Skills
Since you'll be interacting with customers, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated complex information to non-technical people, as this will highlight your ability to connect with clients.
✨Showcase Problem-Solving Abilities
Prepare to discuss past experiences where you diagnosed and resolved issues with heating systems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you approach troubleshooting.
✨Understand Safety Regulations
Familiarise yourself with the relevant safety regulations and standards in the UK for gas work. Being able to discuss these during your interview will demonstrate your commitment to safety and compliance, which is crucial in this field.