At a Glance
- Tasks: Complete repairs, deliver training, and support sales while ensuring top-notch customer service.
- Company: Join Viessmann, a leader in innovative heating and energy solutions.
- Benefits: Enjoy a competitive salary, company vehicle, annual leave, and career progression.
- Other info: Home-based role with autonomy and opportunities for personal growth.
- Why this job: Make a real impact in people's lives with sustainable energy solutions.
- Qualifications: Must be ACS qualified gas engineer with strong communication skills.
The predicted salary is between 36000 - 60000 € per year.
Location: Covering SP, SO, GU, KT postcodes. Ideally suited to candidates based in or around the Andover / Winchester area.
Contract type: Full time, permanent
As a Service Engineer you are responsible for completing warranty and chargeable repairs/breakdowns, delivering product training to staff and customers and supporting the Sales Team in the development of sales in the UK. In this role you will support both the Viessmann product ranges.
You will enjoy a high level of autonomy to resolve problems and make decisions, ensuring high quality customer service is delivered at every opportunity. The role we have available will be ‘home-based’, start and finish of the day at your home location, covering a large geographical area attending customers' properties. The ability to drive is essential for this role.
As a Service Engineer, you’ll be responsible for:
- Complete warranty and chargeable repairs/breakdowns
- Maintain records of performance reports
- Deliver product training to staff and customers
- Support the Sales Team in the development of sales in the UK
- Deliver best in class Customer Service on-site in residential properties
To be successful in this role, you should have:
- ACS Qualified gas engineer (CCN1 / CENWAT Mandatory)
- Able to demonstrate technical expertise gained through industry experience
- Have a high attention to detail
- Have a confident and adaptable work style
- Have excellent communication skills
- Ability to work closely with and develop relationships with clients
What we offer:
- Competitive salary
- Company vehicle
- Upselling bonus
- 25 days annual leave (Excluding bank holidays)
- Annual bonus scheme
- Company pension
- Employee Assistance/Wellbeing Programmes
- Life assurance
- Career Progression
About Us:
For decades, the Viessmann brand has been helping to improve people's quality of life with innovative technologies – initially with heat. During this time, the company has evolved from a heating manufacturer to a provider of intelligent heating and energy solutions. Technical progress is not, however, Viessmann's sole focus. Sustainable thinking and action are also firmly embedded in the corporate values. In this way, Viessmann Climate Solutions helps to create and preserve living spaces for future generations.
From Allendorf to the world. Since its foundation in 1917, Viessmann has grown steadily. Together with partners from different industries, all employees work every single day to meet the ever-changing needs of customers and to change the energy supply in a way that is sustainable.
Gas Service Engineer in Basingstoke employer: Carrier
Viessmann is an exceptional employer, offering a supportive and dynamic work environment for Gas Service Engineers. With a focus on employee well-being, competitive salaries, and opportunities for career progression, you will thrive in a culture that values innovation and sustainability. The home-based role allows for flexibility while covering the beautiful Andover/Winchester area, ensuring a perfect balance between work and personal life.
StudySmarter Expert Advice🤫
We think this is how you could land Gas Service Engineer in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. You never know who might have a lead on a Gas Service Engineer position or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of your achievements that highlight your technical expertise and customer service experience. This will help you stand out during interviews and show potential employers what you bring to the table.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience and answering common interview questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you're genuinely interested in joining our team at Viessmann!
We think you need these skills to ace Gas Service Engineer in Basingstoke
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Gas Service Engineer role. Highlight your ACS qualifications and any relevant experience you have in repairs and customer service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your ability to work independently and deliver top-notch customer service.
Show Off Your Communication Skills:Since you'll be interacting with clients and supporting the Sales Team, it's important to showcase your communication skills. In your application, give examples of how you've successfully built relationships or trained others in the past.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Carrier
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to gas service engineering. Be prepared to discuss your ACS qualifications and any relevant experience you've had with warranty and chargeable repairs. This will show that you’re not just a candidate, but someone who truly understands the role.
✨Showcase Your Communication Skills
Since you'll be delivering product training and supporting the sales team, it’s crucial to demonstrate your communication skills during the interview. Practice explaining complex concepts in simple terms, as this will reflect your ability to connect with clients and colleagues alike.
✨Highlight Your Autonomy
This role offers a high level of autonomy, so be ready to share examples of how you've successfully resolved problems independently in the past. Discuss situations where you made decisions that led to positive outcomes, showcasing your confidence and adaptability.
✨Understand the Company Values
Familiarise yourself with Viessmann's commitment to sustainability and innovation. During the interview, mention how your personal values align with theirs, and express your enthusiasm for contributing to their mission of improving quality of life through intelligent energy solutions.
