At a Glance
- Tasks: Lead and design engaging HVAC training for technicians and engineers across the UK and Ireland.
- Company: Join Carrier Solutions, a leader in HVAC technology with a focus on innovation and safety.
- Benefits: Enjoy competitive pay, professional development, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and collaboration across various teams.
- Why this job: Make a real impact by shaping the skills of future HVAC professionals.
- Qualifications: Strong HVAC knowledge and experience in delivering technical training are essential.
The predicted salary is between 45000 - 55000 € per year.
Carrier Solutions UK Limited is seeking an experienced and engaging Training Lead with strong HVAC technical knowledge to design, deliver, and continuously improve training for internal teams and customers across the UK and Ireland. Reporting to the Director of Service Operations, this role ensures technicians, engineers, and wider stakeholders have the skills, product knowledge, and safety awareness required to install, commission, maintain, and troubleshoot HVAC equipment to Carrier standards. The postholder will work closely with Service Operations, Technical Support, Quality, EH&S, Sales, and Product teams to align training to business priorities, new product introductions, and customer requirements.
Main Responsibilities
- Design, develop, and deliver technical HVAC training (classroom, virtual, and on-the-job) for service engineers, technicians, apprentices, and relevant non-technical audiences.
- Maintain and apply up-to-date HVAC technical knowledge across Carrier product ranges, controls, commissioning procedures, refrigeration principles, and fault-finding methodologies.
- Own the technical training curriculum and training calendar, ensuring coverage of core HVAC competencies, new product introductions, and mandatory compliance requirements.
- Create and update training materials (slides, workbooks, practical exercises, assessments, and job aids) to reflect current standards, product changes, and field feedback.
- Deliver practical, hands-on training including system commissioning, diagnostics, controls setup, and safe working practices in workshop and site environments.
- Partner with Service Operations and Technical Support to identify capability gaps and translate them into targeted learning interventions.
- Implement competency frameworks and assessment processes (theory and practical) to validate skills and support authorisation/sign-off where required.
- Measure training effectiveness using attendance, pass rates, competency outcomes, quality metrics, and stakeholder feedback; drive continuous improvement actions.
- Maintain training records, certifications, and audit evidence in line with company policies and any regulatory or customer requirements.
- Support EH&S initiatives by embedding safe systems of work into technical training, including risk awareness, F-Gas considerations, and electrical/mechanical safety.
- Coordinate training logistics including venues, equipment, training rigs, materials, and scheduling to minimise operational disruption.
- Work with Product, Engineering, and Quality teams to ensure technical content accuracy and alignment to Carrier Excellence standards.
- Provide coaching and technical mentoring to engineers and supervisors; support train-the-trainer activities where applicable.
- Contribute to customer training delivery where required, helping improve first-time fix, reliability, and customer satisfaction.
- Manage the training budget and suppliers (external trainers, accreditation bodies, venues) and ensure best value for money.
- Stay current with industry standards and emerging HVAC technologies; incorporate relevant updates into training content.
- Support onboarding and role-based learning pathways for new starters, including induction and technical ramp plans.
- Maintain and improve training governance (version control, sign-off, and review cycles) to ensure consistent delivery quality.
- Produce regular reports on training activity, competency status, and compliance completion for management review.
- Collaborate with operational leaders to plan training around workload peaks and critical customer commitments.
- Promote ethical behaviour and adherence to company policies within all training activities, completing required compliance modules.
- Carry out any other reasonable tasks required to support the effective delivery of the training function.
Qualifications, Experience & Knowledge
Essential
- Proven experience delivering technical training, coaching, or mentoring (classroom and practical environments).
- Strong HVAC technical knowledge, including refrigeration principles, controls, commissioning, and fault diagnosis.
- Minimum of three years’ experience in an HVAC technical role (service, commissioning, technical support, or similar), with exposure to training delivery preferred.
- Ability to translate complex technical concepts into clear, structured learning for different audiences.
- Experience creating training materials and assessments, with good digital skills (e.g., PowerPoint, LMS or training record systems).
- Strong understanding of EH&S expectations in field service environments and commitment to safe working practices.
- Excellent stakeholder management skills, able to work effectively with operations, product, and customer-facing teams.
Desirable
- Formal training/learning qualification (e.g., CIPD L&D, Level 3 Award in Education & Training, or equivalent).
- Relevant HVACR qualifications (e.g., HNC/HND, NVQ, F-Gas certification) and/or OEM product training credentials.
- Experience delivering training within an OEM, manufacturer, or service organisation supporting complex HVAC equipment.
Training Academy Lead - HVAC in Bracknell employer: Carrier Transicold Polska Sp. z o.o.
Carrier Solutions UK Limited is an exceptional employer, offering a dynamic work environment in Bracknell where innovation meets collaboration. With a strong commitment to employee development, the company provides extensive training opportunities and encourages continuous learning, ensuring that all team members are equipped with the latest HVAC knowledge and skills. The supportive culture fosters teamwork and ethical practices, making it a rewarding place for professionals seeking to make a meaningful impact in the HVAC industry.
Contact Detail:
Carrier Transicold Polska Sp. z o.o. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Training Academy Lead - HVAC in Bracknell
✨Tip Number 1
Network like a pro! Reach out to your connections in the HVAC industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how personal connections can lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching Carrier Solutions and their training programmes. Understand their values and how you can contribute to their mission. We recommend practising common interview questions and having your own questions ready to show your interest.
✨Tip Number 3
Showcase your skills! If you have any relevant training materials or presentations you've created, bring them along to your interview. We love seeing practical examples of your work that demonstrate your HVAC knowledge and training abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Carrier Solutions.
We think you need these skills to ace Training Academy Lead - HVAC in Bracknell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your HVAC technical knowledge and training experience. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about training and how your background makes you the perfect fit for our Training Academy Lead position. Keep it engaging and personal!
Showcase Your Training Skills:Since this role involves designing and delivering training, include examples of your previous training experiences. Whether it’s classroom settings or hands-on workshops, we want to know how you’ve made an impact in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Carrier Transicold Polska Sp. z o.o.
✨Know Your HVAC Stuff
Make sure you brush up on your HVAC technical knowledge before the interview. Be ready to discuss refrigeration principles, controls, and fault diagnosis in detail. This role requires a solid understanding of these concepts, so showing off your expertise will definitely impress.
✨Prepare Training Scenarios
Think about specific training scenarios you've designed or delivered in the past. Be prepared to share examples of how you’ve created engaging training materials or adapted your teaching style for different audiences. This will demonstrate your ability to translate complex concepts into clear learning.
✨Showcase Stakeholder Management Skills
Since this role involves working closely with various teams, be ready to discuss how you've effectively managed stakeholders in previous roles. Highlight any experiences where you collaborated with operations, product, or customer-facing teams to achieve training goals.
✨Emphasise Safety Awareness
Safety is a big deal in HVAC training. Be prepared to talk about how you've incorporated EH&S practices into your training sessions. Discuss any relevant safety certifications you hold and how you ensure that safety standards are met in your training delivery.
