At a Glance
- Tasks: Perform repairs, deliver training, and provide top-notch customer service in residential properties.
- Company: Viessmann, a leader in sustainable heating and energy solutions.
- Benefits: Competitive salary, company vehicle, annual leave, and career progression opportunities.
- Other info: Home-based role covering Ipswich/Suffolk area with excellent support and well-being programmes.
- Why this job: Join a forward-thinking company making a real impact on energy sustainability.
- Qualifications: ACS Qualified gas engineer with strong communication and technical skills.
The predicted salary is between 32906 - 40218 £ per year.
Location: Home-Based (Covering the Ipswich/ Suffolk Area)
About Us: For decades, the Viessmann brand has been helping to improve people's quality of life with innovative technologies. The company has evolved from a heating manufacturer to a provider of intelligent heating and energy solutions. Sustainable thinking and action are also firmly embedded in the corporate values.
As a Field Service Technician, you'll be responsible for performing warranty and paid repairs, providing product training to employees and customers, and supporting the sales team in growing their UK sales. Driving skills are essential for this role.
As a Field Service Technician, you'll be responsible for:
- Complete warranty and chargeable repairs/breakdowns
- Maintain records of performance reports
- Deliver product training to staff and customers
- Deliver best in class Customer Service on-site in residential properties
To be successful in this role, you should have:
- ACS Qualified gas engineer (CCN1 / CENWAT Mandatory)
- Able to demonstrate technical expertise gained through industry experience
- High attention to detail
- Confident and adaptable work style
- Excellent communication skills
- Ability to work closely with and develop relationships with clients
What we offer:
- Competitive salary
- Company vehicle
- Upselling bonus
- 25 days annual leave (Excluding bank holidays)
- Annual bonus scheme
- Company pension
- Employee Assistance/Wellbeing Programmes
- Life assurance
- Career Progression
Pay Range: The annual base salary for this position is £44,761. Factors which may affect pay within this range include skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation: This position is entitled to call out payments and overtime. Benefits include a competitive total rewards package that may include other benefits and well-being programs.
Equal Treatment and Non-Discrimination: Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, or disability.
Field Service Technician II employer: Carrier Global Corporation
Carrier Global Corporation is an exceptional employer, offering a dynamic work environment in Aylburton where operational excellence and team growth are at the forefront. With a strong commitment to employee development, competitive salaries, and comprehensive benefits including a company car and pension scheme, we foster a culture of safety and continuous improvement that empowers our team to thrive and deliver superior customer service.
Contact Details:
Carrier Global Corporation Recruitment Team
