At a Glance
- Tasks: Support cutting-edge technology and ensure smooth operations for high-profile clients.
- Company: Carrier, a global leader in climate and energy solutions.
- Benefits: Competitive salary, health benefits, and a supportive work environment.
- Other info: Flexible remote work with opportunities for professional growth.
- Why this job: Join a purpose-driven team making a real impact on sustainability and comfort.
- Qualifications: Bachelor’s degree in relevant fields and 5+ years of tech experience.
The predicted salary is between 52952 - 64720 £ per year.
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life.
Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more.
Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share.
We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do.
For more information, visit corporate. carrier. com or follow Carrier on social media at @Carrier.
- Role Responsibilities
- Contribute as the subject matter expert for multiple products and services.
- Respond to and handle complex calls with high profile customers to ensure smooth and effective operations of products and services.
- Proficiently handle complex customer matters and ensure escalation to management if necessary.
- Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
- Obtain information from customers and technical organizations, engineering, software and product requirements to prepare training programs for customers and team members.
Ensures implementation of training programs.
- Participate in a scheduled on-call rotation (approximately once every two months) to provide operational and technical support.
- Maintain a consistent daily schedule from
9:00 AM to 5:00 PM UK , ensuring dedicated support coverage for clients and systems operating within the United Kingdom Time Zone.
- Role Purpose
- Support the technology foundation for the Nlyte application suite and the environment where it is installed.
- Support enterprise applications, databases, onsite communications equipment, storage, related software, and data center technology and operations.
- Work with enterprise-wide applications that integrate with Nlyte, including VCenter, HP UCMDB, and Service Now.
- Bring several years of System Administrator experience in large organizations.
- Understand problem management, service desk operations, and change management processes.
- Troubleshoot communication issues involving Modbus, SNMP, and BACnet protocols.
- Required Qualifications
- Bachelor’s degree in Engineering Technology, Computer Science, Electronics, Mechanical Engineering, Electrical Engineering, or HVAC.
- 5+ years of experience in Technology, or Controls (BMS, EPMS, Automation), or Dev Ops.
- 1+ year of experience supporting enterprise applications, or databases, or onsite communications equipment, or storage, or data center technology and operations.
- Must have a dedicated, quiet workspace and a reliable, high-speed internet connection suitable for daily remote operations.
- Preferred Qualifications
- Windows System Administration skills.
- Knowledge of Linux.
- Experience with Web technologies (Web Services, IIS, XML, etc.).
- Application Sys Admin.
- Basic SQL usage (execute scripts, view tables).
- Knowledge of System permissions.
- Pay Range
The annual salary for this position is between £42,000.00-£84,000.00 annually.
Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
We offer a competitive total rewards package that may include other benefits and well-being programs.
Offerings vary by role and location and are designed to support employees’ health, security, and success.
Equal Treatment and Non-Discrimination
Carrier is committed to equal treatment and non-discrimination principles.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.
Recruiting@carrier. com We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 14 calendar days from Job Posting Date. Job Posting Date: 7 August 2026
- Job Applicant Privacy Notice
- Use of AI in Recruitment
Technology-enabled tools may support parts of the recruitment process, with oversight by people.
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DCIM Support Specialist employer: Carrier Global Corporation
Carrier Global Corporation is an exceptional employer, offering a dynamic work environment in Aylburton where operational excellence and team growth are at the forefront. With a strong commitment to employee development, competitive salaries, and comprehensive benefits including a company car and pension scheme, we foster a culture of safety and continuous improvement that empowers our team to thrive and deliver superior customer service.
Contact Details:
Carrier Global Corporation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land DCIM Support Specialist
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Carrier Global Corporation values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges Carrier Global Corporation might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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✨Direct Apply to Carrier Global Corporation
Let's not forget to apply directly through the Carrier Global Corporation website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace DCIM Support Specialist
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Carrier Global Corporation.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Carrier Global Corporation. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Carrier Global Corporation
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
