At a Glance
- Tasks: Lead and design engaging HVAC training for teams across the UK and Ireland.
- Company: Carrier Solutions UK Limited, a leader in HVAC technology.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a diverse team committed to safety and continuous improvement.
- Why this job: Make a real impact by shaping the skills of future HVAC professionals.
- Qualifications: Strong HVAC knowledge and experience in delivering technical training.
The predicted salary is between 45000 - 55000 £ per year.
Carrier Solutions UK Limited is seeking an experienced and engaging Training Lead with strong HVAC technical knowledge to design, deliver, and continuously improve training for internal teams and customers across the UK and Ireland. Reporting to the Director of Service Operations, this role ensures technicians, engineers, and wider stakeholders have the skills, product knowledge, and safety awareness required to install, commission, maintain, and troubleshoot HVAC equipment to Carrier standards.
The postholder will work closely with Service Operations, Technical Support, Quality, EH&S, Sales, and Product teams to align training to business priorities, new product introductions, and customer requirements.
Main Responsibilities
- Design, develop, and deliver technical HVAC training (classroom, virtual, and on-the-job) for service engineers, technicians, apprentices, and relevant non-technical audiences.
- Maintain and apply up-to-date HVAC technical knowledge across Carrier product ranges, controls, commissioning procedures, refrigeration principles, and fault-finding methodologies.
- Own the technical training curriculum and training calendar, ensuring coverage of core HVAC competencies, new product introductions, and mandatory compliance requirements.
- Create and update training materials (slides, workbooks, practical exercises, assessments, and job aids) to reflect current standards, product changes, and field feedback.
- Deliver practical, hands-on training including system commissioning, diagnostics, controls setup, and safe working practices in workshop and site environments.
- Partner with Service Operations and Technical Support to identify capability gaps and translate them into targeted learning interventions.
- Implement competency frameworks and assessment processes (theory and practical) to validate skills and support authorisation/sign-off where required.
- Measure training effectiveness using attendance, pass rates, competency outcomes, quality metrics, and stakeholder feedback; drive continuous improvement actions.
- Maintain training records, certifications, and audit evidence in line with company policies and any regulatory or customer requirements.
- Support EH&S initiatives by embedding safe systems of work into technical training, including risk awareness, F-Gas considerations, and electrical/mechanical safety.
- Coordinate training logistics including venues, equipment, training rigs, materials, and scheduling to minimise operational disruption.
- Work with Product, Engineering, and Quality teams to ensure technical content accuracy and alignment to Carrier Excellence standards.
- Provide coaching and technical mentoring to engineers and supervisors; support train-the-trainer activities where applicable.
- Contribute to customer training delivery where required, helping improve first‑time fix, reliability, and customer satisfaction.
- Manage the training budget and suppliers (external trainers, accreditation bodies, venues) and ensure best value for money.
- Stay current with industry standards and emerging HVAC technologies; incorporate relevant updates into training content.
- Support onboarding and role‑based learning pathways for new starters, including induction and technical ramp plans.
- Maintain and improve training governance (version control, sign‑off, and review cycles) to ensure consistent delivery quality.
- Produce regular reports on training activity, competency status, and compliance completion for management review.
- Collaborate with operational leaders to plan training around workload peaks and critical customer commitments.
- Promote ethical behaviour and adherence to company policies within all training activities, completing required compliance modules.
- Carry out any other reasonable tasks required to support the effective delivery of the training function.
Qualifications, Experience & Knowledge
Essential
- Proven experience delivering technical training, coaching, or mentoring (classroom and practical environments).
- Strong HVAC technical knowledge, including refrigeration principles, controls, commissioning, and fault diagnosis.
- Minimum of three years’ experience in an HVAC technical role (service, commissioning, technical support, or similar), with exposure to training delivery preferred.
- Ability to translate complex technical concepts into clear, structured learning for different audiences.
- Experience creating training materials and assessments, with good digital skills (e.g., PowerPoint, LMS or training record systems).
- Strong understanding of EH&S expectations in field service environments and commitment to safe working practices.
- Excellent stakeholder management skills, able to work effectively with operations, product, and customer‑facing teams.
Desirable
- Formal training/learning qualification (e.g., CIPD L&D, Level 3 Award in Education & Training, or equivalent).
- Relevant HVACR qualifications (e.g., HNC/HND, NVQ, F‑Gas certification) and/or OEM product training credentials.
- Experience delivering training within an OEM, manufacturer, or service organisation supporting complex HVAC equipment.
Training Academy Lead - HVAC in Bracknell employer: Carrier Global Corporation
Carrier Solutions UK Limited is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong commitment to employee development, the Training Academy Lead role provides opportunities for continuous learning and professional growth in the HVAC sector, supported by a culture that prioritises safety and excellence. Located across the UK and Ireland, employees benefit from a diverse and inclusive workplace that values technical expertise and fosters meaningful contributions to the industry.
Contact Details:
Carrier Global Corporation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Training Academy Lead - HVAC in Bracknell
✨Tip Number 1
Network like a pro! Reach out to your connections in the HVAC industry, attend relevant events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your training materials, presentations, and any successful training sessions you've led. This will give potential employers a clear picture of what you bring to the table.
✨Tip Number 3
Practice makes perfect! Before interviews, rehearse common questions related to HVAC training and technical knowledge. Consider doing mock interviews with friends or mentors to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site for the best chance of getting noticed. Tailor your application to highlight your experience in delivering technical training and your passion for HVAC.
We think you need these skills to ace Training Academy Lead - HVAC in Bracknell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that align with the Training Academy Lead role. Highlight your HVAC technical knowledge and any relevant training experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about training and how your background makes you a great fit for this position. Share specific examples of your training successes and how they relate to our needs.
Showcase Your Technical Skills:Since this role requires strong HVAC knowledge, don’t shy away from detailing your technical expertise. Mention any relevant qualifications or experiences that demonstrate your ability to deliver effective training.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Carrier Global Corporation
✨Know Your HVAC Stuff
Make sure you brush up on your HVAC technical knowledge before the interview. Be ready to discuss refrigeration principles, controls, and fault diagnosis in detail. This role requires a solid understanding of these concepts, so showing off your expertise will definitely impress.
✨Showcase Your Training Skills
Prepare examples of your previous training experiences. Think about how you've designed and delivered training sessions, both in classroom and practical settings. Highlight any specific materials you've created and how you've adapted your teaching style for different audiences.
✨Engage with Stakeholders
Since this role involves working closely with various teams, be prepared to discuss how you've managed stakeholder relationships in the past. Share examples of how you've collaborated with operations, product, and customer-facing teams to align training with business priorities.
✨Emphasise Safety Awareness
Safety is a big deal in HVAC training, so make sure you can talk about how you've incorporated EH&S practices into your training. Discuss any experience you have with risk awareness and safe working practices, as this will show that you prioritise safety in your training approach.
