Application Engineer

Country: United Kingdom

Location: Unit 6 Ermine Centre, Huntingdon PE29 6WX, Huntingdon, UK

Role: Application Engineer

Location: Huntingdon (on-site)

Full/ Part-time: Full time

Why Riello? Riello is a brand leader in manufacturing systems and technologies for heating and cooling in the residential and professional sector. For a variety of industries, it has developed an extensive range of safe and sustainable burners, powered by blends of hydrogen or biofuels and with ultra-low NOx emissions. Riello is also part of Carrier Global Corporation, a leading global provider of heating, ventilation, air conditioning (HVAC) and building automation technologies.

About the role: The employee, who will be reporting to the National C&I Technical and Sales Manager, will be in charge of supporting the sales team from a technical perspective, analysing customers' special requests and offering technical solutions while maintaining a constant and fruitful dialogue with the HQ Application Engineering Department. At the same time, he/she will be responsible for identifying new opportunities in the new burner segment (turnkey solutions, process sales), managing new projects from early stage to final delivery ensuring the achievement of the project’s targets.

As an Application Engineer, you’ll be responsible for:

• Collecting the data of the application of the customer.
• Preparing potentially with the support of other company’s functions, the offer (technical configuration, cost estimation, delivery date estimation, etc.).
• Providing technical support to the customer and the sales force.
• KPI reporting (win rate, delivery time, etc.).

What we are looking for:

• Engineering degree (Mechanical, Energy or similar).
• Good knowledge of MS Office.
• Experience in the role/similar industries would be an asset.
• Interpersonal skills, in order to effectively discuss with other departments, explain the sales office needs and efficiently promote the most important and urgent activities.
• Initiative, to overtake the criticalities which are intrinsic in a process that involves customised products.
• Goal-oriented attitude, to contribute to achieving the results requested by the sales department management.

What we offer:

• The opportunity to develop and broaden hands-on experience within an international company delivering advanced and niche solutions in the field of Combustion technology.
• Access to structured onboarding and technical training.
• Involvement in engaging projects that demand a tailored, client-focused approach.
• Pension scheme.
• Life Insurance.
• 25 days of holidays + bank holidays.
• Access to the benefits central.

Our commitment to you: Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference.

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.