Academy Administrator

Academy Administrator

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Carrier Global Corporation

At a Glance

  • Tasks: Support the academy's training programs and manage course bookings.
  • Company: Join Viessmann, a leader in sustainable climate solutions.
  • Benefits: Competitive salary, bonus, 25 days holiday, and private medical care.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Be part of a team shaping the future of energy efficiency.
  • Qualifications: Strong communication skills and proficiency in Microsoft Office.

The predicted salary is between 30000 - 40000 £ per year.

Viessmann is a global leader in sustainable climate and energy solutions, dedicated to creating living spaces for future generations. Now proudly part of the Carrier group, Viessmann combines innovative technology with a strong commitment to environmental responsibility, driving sustainability and comfort. With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential, commercial and industrial markets across the world.

The Academy Administrator is responsible for providing essential administrative support to ensure the smooth operation of the academy and its training programs. This role involves managing bookings, completing required forms, liaising with colleagues, and supporting the delivery of training courses. The Academy Administrator ensures that administrative processes run efficiently, contributing to a positive experience for both staff and learners.

As an Academy Administrator you will be responsible for:

  • Processing and managing course bookings and registrations.
  • Liaising effectively with colleagues across departments to coordinate activities and information.
  • Completing and maintaining forms, records, and documentation accurately.
  • Supporting the delivery of training courses and programs, ensuring sessions run smoothly.
  • Maintaining communication with learners, staff, and external stakeholders as required.
  • Providing a professional, organized, and welcoming environment for all academy participants.

To be successful in the role you should have:

  • Strong communication skills, including verbal, written, and presentation abilities.
  • PC literacy with proficiency in Microsoft Excel, Word, and PowerPoint; training will be provided on CRM systems.
  • A self‑motivated approach with the ability to work independently.
  • A target- and objective-focused mindset.
  • Excellent time management and organizational skills.
  • Flexibility and adaptability to changing priorities.
  • A strong commitment to delivering customer service excellence.
  • The ability to work effectively as part of a team.

What we offer:

  • Base salary + bonus
  • Pension scheme
  • 25 days of holiday + bank holidays
  • Private medical care
  • Life Insurance
  • Small but supportive team

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Academy Administrator employer: Carrier Global Corporation

Viessmann is an exceptional employer, offering a dynamic work environment in Telford where sustainability and innovation are at the forefront of our mission. As an Academy Administrator, you will be part of a supportive team that values your contributions and provides opportunities for professional growth, all while enjoying a competitive salary, generous holiday allowance, and comprehensive benefits including private medical care. Join us in shaping the future of energy efficiency and experience a workplace that prioritises both your career development and well-being.

Carrier Global Corporation

Contact Details:

Carrier Global Corporation Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Academy Administrator

Tip Number 1

Network like a pro! Reach out to current or former employees at Viessmann on LinkedIn. A friendly chat can give you insider info about the Academy Administrator role and might even lead to a referral.

Tip Number 2

Prepare for the interview by practising common questions related to administrative roles. Think about how your skills in communication and organisation can shine through, especially in a training environment.

Tip Number 3

Showcase your tech skills! Brush up on Microsoft Excel, Word, and PowerPoint. Being able to demonstrate your proficiency during the interview will definitely set you apart from other candidates.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Viessmann team.

We think you need these skills to ace Academy Administrator

Communication Skills
PC Literacy
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Organisational Skills
Time Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Academy Administrator role. Highlight your communication skills and any relevant administrative experience to show us you're the perfect fit!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background aligns with our commitment to sustainability and customer service excellence.

Showcase Your Organisational Skills:Since the role involves managing bookings and documentation, give us examples of how you've successfully organised tasks in the past. This will demonstrate your ability to keep things running smoothly at the academy.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Carrier Global Corporation

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of the Academy Administrator. Familiarise yourself with the tasks like managing course bookings and liaising with colleagues. This will help you demonstrate how your skills align with what they’re looking for.

Show Off Your Communication Skills

Since strong communication is key for this role, prepare examples that showcase your verbal and written abilities. Think about times when you successfully coordinated activities or resolved issues through effective communication. This will highlight your fit for the position.

Demonstrate Organisational Skills

Be ready to discuss how you manage your time and stay organised, especially when juggling multiple tasks. You might want to share specific tools or methods you use to keep everything on track, as this will resonate well with their need for someone who can maintain smooth operations.

Emphasise Customer Service Excellence

Viessmann values a strong commitment to customer service, so think of examples where you went above and beyond to support learners or colleagues. Showing that you understand the importance of a positive experience for all academy participants will set you apart.