At a Glance
- Tasks: Provide top-notch technical support and troubleshoot issues for customers and installers.
- Company: Join Carrier, a leader in climate and energy solutions with a focus on innovation.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic work environment with excellent career advancement opportunities.
- Why this job: Make a real difference in people's lives while working with cutting-edge technology.
- Qualifications: Experience in technical support or HVAC roles, strong communication skills, and a proactive attitude.
The predicted salary is between 40500 - 49500 £ per year.
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life.
Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more.
Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share.
We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do.
For more information, visit corporate. carrier. com or follow Carrier on social media at @Carrier.
Role Overview
- As a
- Technical Support Advisor , based in
Stockport , you will provide high-quality technical support to installers, dealers, and internal stakeholders, ensuring an excellent customer experience while supporting the continued success of Carrier and Toshiba
Residential and Light Commercial Systems .
Working as part of the Technical Support team, you will deliver expert product guidance, troubleshoot technical issues, and support field activities.
This role combines office-based technical support with occasional customer site visits, workshop activities, and participation in training and industry events.
Key Responsibilities
- Provide technical support to installers, dealers, and customers via telephone and email.
- Manage the Technical Support inbox, ensuring enquiries are responded to accurately and within agreed service levels.
- Investigate technical issues and produce detailed technical reports and recommendations.
- Carry out customer site visits to provide on-site technical support and resolve product-related issues.
- Prepare documentation and paperwork required for invoicing site visits.
- Perform hands-on technical work within the workshop, including product inspections, testing, and fault diagnosis when required.
- Participate in the Technical Support on-call phone rota to provide out-of-hours assistance as required.
- Support the preparation and delivery of PP Technical Training sessions.
- Assist with the setup, maintenance, and operation of technical display equipment for exhibitions, demonstrations, and customer events.
- Maintain accurate technical records and contribute to the continuous improvement of technical support processes.
- Work collaboratively with internal departments, including Service, Sales, Training, and Product Management, to deliver effective customer solutions.
- Ensure all work is carried out in accordance with company policies, quality standards, and health and safety requirements.
- What You'll Bring
- Experience in a technical support, service engineering, or HVAC-related role.
- Strong fault-finding and diagnostic skills.
- Excellent customer service and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Good report writing and documentation skills.
- Proficiency in Microsoft Office applications.
- Full UK driving licence and willingness to travel for customer site visits when required.
- A proactive, team-oriented approach with a commitment to delivering high-quality technical support.
- Pay Range
The annual salary for this position is between £24,785.00-£49,420.00 annually.
Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
We offer a competitive total rewards package that may include other benefits and well‑being programs.
Offerings vary by role and location and are designed to support employees’ health, security, and success.
Equal Treatment and Non-Discrimination
Carrier is committed to equal treatment and non-discrimination principles.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at
Carrier. Recruiting@carrier. com
We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 14 calendar days from Job Posting Date. Job Posting Date: 7 August 2026
- Job Applicant Privacy Notice
- Please click on the link below to review the
Job Applicant Privacy Notice.
Use of AI in Recruitment
Technology‑enabled tools may support parts of the recruitment process, with oversight by people.
Technical Engineer in Stockport employer: Carrier Corporation
Carrier is an exceptional employer that prioritises innovation and sustainability, offering a dynamic work environment where employees are empowered to make a meaningful impact. With a strong commitment to employee growth, we provide comprehensive training and development opportunities, ensuring that our team members thrive in their careers. Located in a collaborative office setting, the Purchasing & Compliance Co-Ordinator role allows for regular interaction across various departments, fostering a culture of teamwork and support.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Engineer in Stockport
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Technical Engineer role you’re after at Carrier Corporation.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Carrier Corporation a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Carrier Corporation.
✨Apply Through Company Websites
When you spot a role like Technical Engineer at Carrier Corporation, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Technical Engineer in Stockport
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Technical Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Carrier Corporation a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Carrier Corporation specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Carrier Corporation
✨Brush Up on Core Engineering Principles
Before heading into the interview with Carrier Corporation, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Carrier Corporation want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
