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For Companies At a Glance
- Tasks: Support business growth by building customer relationships and coordinating with internal teams.
- Company: Join a dynamic team in Telford focused on collaboration and customer service.
- Benefits: Enjoy a competitive salary, bonus, 25 days holiday, and private medical care.
- Other info: Great opportunity for career development in a supportive environment.
- Why this job: Perfect for those who love working with people and want to grow their commercial skills.
- Qualifications: Strong communication skills and a detail-oriented mindset are key.
The predicted salary is between 30000 - 40000 £ per year.
Location: Telford, UK (On-site)
Contract: Permanent, Full-time
Working Hours: 37.5 hours per week
About the Role
We are looking for a Senior Inside Sales Assistant to join our team. This role plays a key part in supporting business growth by building strong customer relationships, ensuring smooth communication, and coordinating effectively with internal teams. This is not a purely sales-driven position. Instead, it focuses on customer communication, order processing, coordination, data accuracy, and day-to-day commercial support. You will act as a central point of contact for both customers and internal stakeholders while developing your product knowledge and commercial skills through structured training. This opportunity is ideal for someone who enjoys working with people, handling information accurately, and building long-term relationships, while growing into a more commercial role over time.
Key Responsibilities
- Act as the first point of contact for existing and potential B2B customers (installers, contractors, distributors, wholesalers)
- Support the external sales team with lead follow-ups, coordination, and administrative tasks
- Maintain accurate customer and opportunity data in internal systems
- Communicate with customers via phone and email, handling queries and providing information
- Collaborate with internal teams:
- Marketing – support campaigns and manage incoming leads
- Technical Support / After-Sales – escalate and follow up on technical queries
- Logistics / Operations – assist with order tracking, deliveries, and stock queries
- Finance / Accounts – support invoicing and basic credit-related queries
About You
We’re looking for someone who:
- Has strong verbal and written communication skills
- Is organised, detail-oriented, and comfortable working with data
- Is confident using MS Office (Outlook, Excel, Word)
- Works well in a team and supports shared goals
- Can manage tasks independently and prioritise effectively
- Is proactive, reliable, and eager to learn
- Speaks fluent English
Experience:
Previous experience in sales or business development is beneficial but not essential. We welcome candidates from customer service, administration, or coordination roles who are interested in developing commercially.
What We Offer
- Competitive base salary + performance-related bonus
- Pension scheme
- 25 days holiday + bank holidays
- Private medical and dental care
- Life insurance
- Comprehensive onboarding and training
- A supportive, collaborative team environment
Senior Inside Sales Assistant in Stockport employer: Carrier Corporation
Contact Detail:
Carrier Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Inside Sales Assistant in Stockport
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Inside Sales Assistant role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and its products inside out. Think about how your skills in customer communication and data accuracy can benefit their team. We want you to shine when you get that chance to chat with them!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Senior Inside Sales Assistant in Stockport
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Inside Sales Assistant role. Highlight your experience in customer communication and data management, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers and internal teams, it's important to showcase your verbal and written communication skills. Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Highlight Your Organisational Skills: Being organised and detail-oriented is crucial for this position. In your application, mention any relevant experiences where you successfully managed tasks or projects. We love seeing candidates who can juggle multiple responsibilities while maintaining accuracy!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our company. Plus, we’re excited to see your application come through!
How to prepare for a job interview at Carrier Corporation
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Inside Sales Assistant. Familiarise yourself with customer communication, order processing, and how to support internal teams. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, be prepared to demonstrate your verbal and written communication skills. Practice answering common interview questions clearly and concisely, and think of examples where you've successfully handled customer queries or collaborated with teams.
✨Highlight Your Organisational Skills
Being detail-oriented is crucial for this position. During the interview, share specific instances where you've managed data accurately or coordinated tasks effectively. This will illustrate your ability to handle the responsibilities of the role and keep everything running smoothly.
✨Express Your Eagerness to Learn
The company values candidates who are proactive and eager to grow. Be sure to convey your enthusiasm for ongoing training and development. Mention any relevant experiences where you've taken the initiative to learn new skills or improve your knowledge, especially in a commercial context.