At a Glance
- Tasks: Support sales teams by handling enquiries, processing orders, and managing customer communications.
- Company: Join Riello UK, a global leader in heating and cooling technologies.
- Benefits: Enjoy a competitive salary, 25 days holiday, pension, and life assurance.
- Other info: Opportunity for growth in a supportive and collaborative environment.
- Why this job: Be part of a dynamic team and contribute to innovative heating solutions.
- Qualifications: Experience in sales administration and excellent communication skills required.
The predicted salary is between 28800 - 43200 £ per year.
Location: Huntingdon, Cambridgeshire
Contract type: Full time, permanent
Riello is now looking for a Sales Administrator who will be responsible for supporting our sales teams.
Key Responsibilities:
- Handling all customer sales enquiries received via telephone and email
- Processing sales orders received via email
- Raising purchase orders for non-stocked/made to order products
- Liaising with the Sales Office Manager and other associated suppliers to raise component purchase orders
- Raising returns requests & collections
- Booking in receipt of incoming goods from Head Office and local suppliers
- Sending key accounts delivery notes and details of upcoming deliveries
- Producing and sending reports to customers of open orders, using both Riello UK and Head Office ERP systems
- Maintaining customer and purchase order filing
Requirements:
- Previous experience in sales administration / customer service office based role
- Excellent communication skills for both external and internal customers
- Excellent customer service and problem solving skills
- Attention to detail
- Ability to work within a team and independently
- Proficient in Microsoft Office and Excel
Benefits:
- Very competitive base salary
- 25 Days Holiday + bank holidays
- Holiday purchase scheme
- Company Pension
- Life Assurance
More about us: Riello UK manufactures a comprehensive range of gas, oil and dual fuel burners for residential, commercial and industrial applications, for single stage, two stage and modulating operation. We also manufacture gas boosters for applications where the mains gas pressure available needs to be increased. Riello is a global leader in the design and manufacture of advanced technologies for heating and cooling in the residential, commercial, industrial and process sectors. The company’s strength is the result of its technological innovation capacities and the experience it has acquired over the years, underpinned by the expertise of its technicians, professionals and collaborators.
Sales Administrator employer: Carrier Corporation
Carrier is an exceptional employer that prioritises innovation and sustainability, offering a dynamic work environment where employees are empowered to make a meaningful impact. With a strong commitment to employee growth, we provide comprehensive training and development opportunities, ensuring that our team members thrive in their careers. Located in a collaborative office setting, the Purchasing & Compliance Co-Ordinator role allows for regular interaction across various departments, fostering a culture of teamwork and support.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Get to know the company inside out! Research Riello's products and values so you can chat confidently about how you fit into their team. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer enquiries, being able to articulate your thoughts clearly is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you tackled challenges head-on. This will help you stand out as someone who can handle the fast-paced environment of sales administration.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to dive into the role.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Administrator role. Highlight your previous experience in sales administration and customer service, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your skills align with what we’re looking for at Riello. Keep it concise but impactful.
Showcase Your Attention to Detail:As a Sales Administrator, attention to detail is key. Make sure your application is free from typos and errors. This shows us that you take pride in your work and can handle the responsibilities of the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Carrier Corporation
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator. Familiarise yourself with the key responsibilities listed in the job description, like handling customer enquiries and processing sales orders. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, prepare examples from your past experiences where you've successfully communicated with customers or team members. Think about how you resolved issues or provided exceptional service, as these stories will highlight your skills effectively.
✨Be Detail-Oriented
Attention to detail is a must for a Sales Administrator. During the interview, mention specific instances where your attention to detail made a difference, whether it was in processing orders or maintaining records. This will demonstrate that you can handle the responsibilities of the role accurately.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company or the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Questions about their ERP systems or how they handle customer feedback could be great conversation starters.
