At a Glance
- Tasks: Repair and maintain gas systems while delivering top-notch customer service.
- Company: Join Viessmann, a leader in innovative heating and energy solutions.
- Benefits: Enjoy a competitive salary, company vehicle, and 25 days annual leave.
- Other info: Home-based role with excellent career progression opportunities.
- Why this job: Make a real difference in people's lives with sustainable energy solutions.
- Qualifications: Must be ACS qualified gas engineer with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Role: Gas Service Engineer
Location: Covering the Birmingham / Coventry / Dudley area
Business Unit: Viessmann
Contract type: Full time, permanent
As a Service Engineer you are responsible for completing warranty and chargeable repairs/breakdowns, delivering product training to staff and customers and supporting the Sales Team in the development of sales in the UK. In this role you will support both the Viessmann product ranges. You will enjoy a high level of autonomy to resolve problems and make decisions, ensuring high quality customer service is delivered at every opportunity. The role we have available will be ‘home-based’, start and finish of the day at your home location, covering a large geographical area attending customers' properties. The ability to drive is essential for this role.
As a Service Engineer, you'll be responsible for:
- Complete warranty and chargeable repairs/breakdowns
- Maintain records of performance reports
- Deliver product training to staff and customers
- Support the Sales Team in the development of sales in the UK
- Deliver best in class Customer Service on-site in residential properties
To be successful in this role, you should have:
- ACS Qualified gas engineer (CCN1 / CENWAT Mandatory)
- Able to demonstrate technical expertise gained through industry experience
- Have a high attention to detail
- Have a confident and adaptable work style
- Have excellent communication skills
- Ability to work closely with and develop relationships with clients
What we offer:
- Competitive salary
- Company vehicle
- Upselling bonus
- 25 days annual leave (Excluding bank holidays)
- Annual bonus scheme
- Company pension
- Employee Assistance/Wellbeing Programmes
- Life assurance
- Career Progression
About Us:
For decades, the Viessmann brand has been helping to improve people's quality of life with innovative technologies – initially with heat. During this time, the company has evolved from a heating manufacturer to a provider of intelligent heating and energy solutions. Technical progress is not, however, Viessmann's sole focus. Sustainable thinking and action are also firmly embedded in the corporate values. In this way, Viessmann Climate Solutions helps to create and preserve living spaces for future generations. From Allendorf to the world. Since its foundation in 1917, Viessmann has grown steadily. Together with partners from different industries, all employees work every single day to meet the ever-changing needs of customers and to change the energy supply in a way that is sustainable.
Field Service Engineer employer: Carrier Corporation
Viessmann is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary, generous annual leave, and a supportive work culture. As a Field Service Engineer, you will enjoy the flexibility of a home-based role while being part of a company committed to sustainability and innovation in energy solutions. With opportunities for career progression and a focus on delivering top-notch customer service, Viessmann provides a rewarding environment for those looking to make a meaningful impact in their field.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got technical expertise or experience with gas services, make sure to highlight that in conversations. Consider setting up a quick demo or sharing a success story from your past work to really impress potential employers.
✨Tip Number 3
Don’t just apply – engage! When you find a job that catches your eye, reach out directly to the hiring manager or team. A friendly email expressing your enthusiasm can set you apart from the crowd and show that you’re genuinely interested in the role.
✨Tip Number 4
Keep it local! Since this role covers the Birmingham/Coventry/Dudley area, focus your search on companies within that region. Use our website to find opportunities that match your skills and apply directly – we’re here to help you land that dream job!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your ACS qualifications and any relevant experience in gas service or technical roles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Don’t forget to mention your customer service skills and ability to work independently.
Show Off Your Communication Skills:Since you'll be interacting with clients and colleagues, it's important to showcase your communication skills. Use clear and concise language in your application, and maybe even share an example of how you've successfully resolved a customer issue in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Carrier Corporation
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to gas engineering. Be prepared to discuss your ACS qualifications and any relevant experience you've had with Viessmann products. This will show that you're not just a candidate, but someone who understands the role inside out.
✨Show Off Your Communication Skills
Since you'll be delivering product training and interacting with clients, it's crucial to demonstrate your communication skills during the interview. Practice explaining complex concepts in simple terms, and think of examples where you've successfully built relationships with clients or colleagues.
✨Highlight Your Problem-Solving Abilities
As a Field Service Engineer, you'll need to resolve issues on the spot. Prepare some examples of past challenges you've faced and how you tackled them. This will help the interviewers see your ability to think on your feet and deliver top-notch customer service.
✨Be Ready to Discuss Autonomy
This role offers a high level of autonomy, so be prepared to talk about how you manage your time and make decisions independently. Share experiences where you've taken initiative and how that led to successful outcomes, especially in a home-based or remote working environment.
