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- Tasks: Learn the HVAC industry while providing technical support to customers and engineers.
- Company: Carrier, a global leader in climate and energy solutions.
- Benefits: Starting salary of £20,000, 25 days holiday, and fully funded study options.
- Why this job: Kick-start your career with hands-on experience and expert mentoring.
- Qualifications: GCSEs in English, Maths, and ICT or Engineering; keen to learn and problem-solve.
- Other info: Great opportunities for career progression and recognition through awards.
The predicted salary is between 16000 - 24000 £ per year.
We are Carrier, a global leader in heating, air conditioning, and refrigeration technology. We are known for inventing and providing a wide range of cooling and heating solutions—whether it’s for homes, offices, or even huge commercial buildings. Our products include air conditioners, chillers, rooftop units, and refrigeration systems.
A Carrier apprenticeship is a great opportunity to kick-start your career with a global leader in climate and energy solutions. You’ll gain hands-on experience, earn a salary, and work towards industry-recognised qualifications. Learning from industry-leading experts and skilled engineers, you’ll develop the technical and practical skills needed for a successful future. With expert mentoring, structured training, and clear career progression, we provide the perfect foundation for long-term success. If you’re looking for a rewarding career with excellent development opportunities, a Carrier apprenticeship is the ideal place to start.
The main goal of this role is to learn and understand the HVAC industry with the aim of being able to support our Customers, Internal Engineers and Sales Teams with Technical support:
- Manage inbound calls from customers and engineers
- Investigate customer’s problems, providing technical assistance on Viessmann products installed in the field both via the telephone and email
- Parts identification and selection for spare part enquiries
- Handling technical enquiries related to design, performance, approval, production, and operation of Viessmann products
- Preparing and maintaining technical documentation, help sheets, reports and records on our internal CRM system
- Any other duties as reasonably required to assist Viessmann technical operations
What we’re looking for:
- Grade C/4 or above in GCSE English, Maths, and ICT OR Engineering
- Full UK driving license
- Someone who is keen to learn, ask questions and wants to be involved – bright and inquisitive with a hunger for learning
- Good written English
- An interest in Engineering and the HVAC industry
- Good problem solver
- Computer literate and know the basics on Microsoft Office
- Confident and articulate
What we offer:
- A starting salary of £20,000
- A range of fully funded study options once you complete your apprenticeship. This means you can choose the path that’s right for you, whether that’s further vocational training or academic degrees
- Complete Gas Engineering Operative course (level 3) at Shrewsbury College
- Aiming to complete full Gas ACS accreditation
- Apprentice events and awards ceremonies
- 25 days holiday plus bank holidays
- Regular release to a local college
Benefits include Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. Bravo Awards which recognise outstanding contributions from all employees and encourage excellence. Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Apprentice Technical Advisor employer: Carrier Corporation
Contact Detail:
Carrier Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Technical Advisor
✨Tip Number 1
Get to know the company! Research Carrier and its products, especially in HVAC. This will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills. Since you'll be managing inbound calls and providing technical support, being articulate and confident is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge and potentially lead to referrals, which can really boost your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the Carrier team.
We think you need these skills to ace Apprentice Technical Advisor
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for engineering and the HVAC industry shine through. We love seeing candidates who are eager to learn and grow, so don’t hold back on expressing your excitement about the opportunity!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Apprentice Technical Advisor. Mention any relevant coursework or projects that demonstrate your problem-solving abilities and technical knowledge.
Keep It Clear and Concise: We appreciate a well-structured application! Use clear language and keep your sentences concise. This shows us that you can communicate effectively, which is super important in this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Carrier Corporation
✨Know Your HVAC Basics
Before the interview, brush up on your knowledge of the HVAC industry. Familiarise yourself with common terms and concepts related to heating, ventilation, and air conditioning. This will not only show your interest but also help you answer technical questions confidently.
✨Prepare for Customer Scenarios
Think about potential customer scenarios you might encounter in the role. Prepare to discuss how you would handle technical inquiries or problems. This demonstrates your problem-solving skills and readiness to support customers effectively.
✨Show Your Eagerness to Learn
During the interview, express your enthusiasm for learning and growing within the HVAC field. Share examples of how you've pursued knowledge in the past, whether through coursework or personal projects. This aligns perfectly with what Carrier is looking for in an apprentice.
✨Practice Good Communication Skills
Since the role involves managing calls and emails, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member to refine your communication style. Being confident and articulate will make a great impression!
