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For Companies At a Glance
- Tasks: Deliver engaging training on innovative heating solutions and support installers with expert guidance.
- Company: Viessmann, a leader in sustainable climate and energy solutions.
- Benefits: Competitive salary, bonus, pension scheme, and 25 days holiday.
- Other info: Supportive team environment with opportunities for professional growth.
- Why this job: Join a passionate team shaping the future of low-carbon heating technologies.
- Qualifications: Strong technical background in heating systems and experience in training.
The predicted salary is between 40000 - 50000 ÂŁ per year.
Viessmann is a global leader in sustainable climate and energy solutions, dedicated to creating living spaces for future generations. Now, as part of the Carrier group, Viessmann combines innovative technologies with a strong commitment to environmental protection, promoting sustainability and comfort. With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential, commercial, and industrial markets worldwide. The company continues to shape the future of energy efficiency through smart, integrated solutions that foster sustainability and comfort.
Role Overview
The Product Trainer will play a key role in supporting Viessmannâs installer network, partners, and internal teams by delivering highâquality training on our range of boilers and Renewable solutions. This role ensures customers are confident in installing, commissioning, and maintaining Viessmann & Carrier technologies, helping drive product adoption, reduce installation errors, and enhance overall customer satisfaction.
What Weâre Looking For
A confident, knowledgeable trainer who is passionate about supporting the heating industryâs transition to lowâcarbon solutions. Youâll be customerâfocused, technically credible, and enthusiastic about helping others succeed with Viessmann products.
Key Responsibilities
- Deliver engaging inâperson and virtual training sessions on Viessmann boilers, heat pumps, controls, and associated systems.
- Develop and update training materials, manuals, guides, and digital content aligned with the latest product standards.
- Provide technical support and expert guidance to installers, service engineers, and internal colleagues.
- Work closely with Product Management to ensure training reflects current product features, updates, and market requirements.
- Support product launches with tailored training programmes and demonstrations.
- Maintain training equipment, rigs, and facilities to ensure a highâquality learning environment.
- Gather feedback from course attendees and use insights to continuously improve training delivery.
- Represent Viessmann professionally at events, roadshows, and industry exhibitions where required.
Skills & Experience Required
- Strong technical background in heating systems, ideally with handsâon experience with boilers and/or heat pumps.
- Proven experience delivering technical training or mentoring installers/engineers.
- Excellent communication and presentation skills with the ability to simplify complex concepts.
- Knowledge of UK heating regulations, bestâpractice installation standards, and lowâcarbon technologies.
- Selfâmotivated, organised, and comfortable working both independently and as part of a wider team.
Minimum Requirements:
- IT Skills
- People skills
- Time management skills
- Communication and presentation skills
- An understanding of government schemes an advantage but full training will be given.
- An understanding of ASHP's an advantage but full training will be given.
What we offer
- Base salary + sales bonus
- Pension scheme
- 25 days of holiday + bank holidays
- Life Insurance
- Comprehensive onboarding training
- Small but supportive team
If you think this role is for you, apply!
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Senior Technical Training Advisor in Telford employer: Carrier Corp
Contact Detail:
Carrier Corp Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Senior Technical Training Advisor in Telford
â¨Tip Number 1
Network like a pro! Reach out to your connections in the heating and energy sector. Attend industry events or webinars where you can meet potential employers or colleagues. Remember, sometimes itâs not just what you know, but who you know!
â¨Tip Number 2
Show off your skills! Prepare a portfolio or presentation that highlights your training experience and technical knowledge. When you get the chance to chat with hiring managers, use this to demonstrate how you can add value to their team.
â¨Tip Number 3
Practice makes perfect! Before any interviews, rehearse common questions related to technical training and customer support. This will help you articulate your thoughts clearly and confidently when discussing your experience with Viessmann products.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, go ahead and hit that apply button!
We think you need these skills to ace Senior Technical Training Advisor in Telford
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical background in heating systems and any training experience you have. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for low-carbon solutions and how you can support our installer network. Keep it engaging and show us why you're the perfect fit for the Senior Technical Training Advisor role.
Showcase Your Communication Skills: Since this role involves delivering training, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and maybe even include an example of how you've simplified complex concepts in the past.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows us youâre keen on joining the Viessmann family!
How to prepare for a job interview at Carrier Corp
â¨Know Your Stuff
Make sure you brush up on your technical knowledge about heating systems, especially boilers and heat pumps. Familiarise yourself with Viessmann's products and their features, as well as UK heating regulations. This will help you answer questions confidently and show that you're genuinely interested in the role.
â¨Showcase Your Training Skills
Prepare to discuss your previous experience in delivering technical training or mentoring. Think of specific examples where you've simplified complex concepts for others. This will demonstrate your ability to communicate effectively, which is crucial for the Senior Technical Training Advisor role.
â¨Engage with the Interviewers
During the interview, donât just answer questionsâengage with your interviewers. Ask them about their training methods or how they gather feedback from course attendees. This shows that youâre proactive and genuinely interested in improving training delivery at Viessmann.
â¨Be Ready for Scenario Questions
Expect scenario-based questions where you might need to explain how you would handle a specific training situation or technical issue. Prepare some examples from your past experiences that highlight your problem-solving skills and adaptability in a training environment.