At a Glance
- Tasks: Deliver engaging training on Viessmann's innovative heating solutions to installers and partners.
- Company: Viessmann, a leader in sustainable climate and energy solutions.
- Benefits: Competitive salary, bonus, pension scheme, and 25 days holiday.
- Other info: Supportive team environment with opportunities for professional growth.
- Why this job: Join a passionate team shaping the future of low-carbon heating technologies.
- Qualifications: Strong technical background in heating systems and experience in training.
The predicted salary is between 40000 - 50000 £ per year.
Viessmann is a global leader in sustainable climate and energy solutions, dedicated to creating living spaces for future generations. Now, as part of the Carrier group, Viessmann combines innovative technologies with a strong commitment to environmental protection, promoting sustainability and comfort. With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential, commercial, and industrial markets worldwide. The company continues to shape the future of energy efficiency through smart, integrated solutions that foster sustainability and comfort.
Role Overview
The Product Trainer will play a key role in supporting Viessmann’s installer network, partners, and internal teams by delivering high‐quality training on our range of boilers and Renewable solutions. This role ensures customers are confident in installing, commissioning, and maintaining Viessmann & Carrier technologies, helping drive product adoption, reduce installation errors, and enhance overall customer satisfaction.
What We’re Looking For
A confident, knowledgeable trainer who is passionate about supporting the heating industry’s transition to low‐carbon solutions. You’ll be customer‐focused, technically credible, and enthusiastic about helping others succeed with Viessmann products.
Key Responsibilities
- Deliver engaging in‐person and virtual training sessions on Viessmann boilers, heat pumps, controls, and associated systems.
- Develop and update training materials, manuals, guides, and digital content aligned with the latest product standards.
- Provide technical support and expert guidance to installers, service engineers, and internal colleagues.
- Work closely with Product Management to ensure training reflects current product features, updates, and market requirements.
- Support product launches with tailored training programmes and demonstrations.
- Maintain training equipment, rigs, and facilities to ensure a high‐quality learning environment.
- Gather feedback from course attendees and use insights to continuously improve training delivery.
- Represent Viessmann professionally at events, roadshows, and industry exhibitions where required.
Skills & Experience Required
- Strong technical background in heating systems, ideally with hands‐on experience with boilers and/or heat pumps.
- Proven experience delivering technical training or mentoring installers/engineers.
- Excellent communication and presentation skills with the ability to simplify complex concepts.
- Knowledge of UK heating regulations, best‐practice installation standards, and low‐carbon technologies.
- Self‐motivated, organised, and comfortable working both independently and as part of a wider team.
Minimum Requirements:
- IT Skills
- People skills
- Time management skills
- Communication and presentation skills
- An understanding of government schemes an advantage but full training will be given.
- An understanding of ASHP's an advantage but full training will be given.
What we offer
- Base salary + sales bonus
- Pension scheme
- 25 days of holiday + bank holidays
- Life Insurance
- Comprehensive onboarding training
- Small but supportive team
If you think this role is for you, apply!
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Senior Technical Training Advisor employer: Carrier Corp
Viessmann Limited is an exceptional employer located in Telford, offering a dynamic work environment that prioritises sustainability and innovation in the heating industry. Employees benefit from a supportive team culture, comprehensive onboarding training, and opportunities for professional growth, all while contributing to meaningful projects that shape the future of energy efficiency. With competitive compensation, a pension scheme, and generous holiday allowances, Viessmann is committed to fostering a rewarding workplace for its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Training Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the heating and energy sector. Attend industry events or webinars where you can meet potential employers or colleagues. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Prepare a portfolio or presentation that highlights your training experience and technical knowledge. When you get the chance to chat with hiring managers, use this to demonstrate how you can add value to their team.
✨Tip Number 3
Practice makes perfect! Before any interviews, rehearse common questions related to technical training and customer support. This will help you articulate your thoughts clearly and confidently when discussing your experience with Viessmann products.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, go ahead and hit that apply button!
We think you need these skills to ace Senior Technical Training Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical background in heating systems and any training experience you have. We want to see how you fit into our vision!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for low-carbon solutions and how you can contribute to Viessmann's mission. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Communication Skills:Since this role involves delivering training, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application, and maybe even include examples of how you've simplified complex concepts in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Carrier Corp
✨Know Your Stuff
Make sure you brush up on your technical knowledge about heating systems, especially boilers and heat pumps. Familiarise yourself with Viessmann's products and their features, as well as UK heating regulations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Presentation Skills
Since this role involves delivering training sessions, practice your presentation skills ahead of time. You might want to prepare a short mock training session on a Viessmann product. This will not only showcase your communication skills but also demonstrate your ability to simplify complex concepts for others.
✨Show Your Passion for Sustainability
Viessmann is all about sustainability, so make sure to express your enthusiasm for low-carbon solutions during the interview. Share any relevant experiences or projects you've been involved in that align with their mission. This will help you connect with the interviewers on a personal level.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the training programmes they currently have in place or how they gather feedback from course attendees. This shows that you're proactive and genuinely interested in contributing to the team.
