At a Glance
- Tasks: Support business growth by building customer relationships and coordinating with internal teams.
- Company: Join a dynamic team at a leading company in Telford, UK.
- Benefits: Enjoy competitive salary, 25 days holiday, private medical care, and a supportive environment.
- Other info: Great opportunity for career development with comprehensive training.
- Why this job: Perfect for those who love communication and want to grow in a commercial role.
- Qualifications: Strong communication skills and a detail-oriented mindset are essential.
The predicted salary is between 30000 - 40000 € per year.
Location: Telford, UK (On-site)
Contract: Permanent, Full-time
Working Hours: 37.5 hours per week
About the Role
We are looking for a Senior Inside Sales Assistant to join our team. This role plays a key part in supporting business growth by building strong customer relationships, ensuring smooth communication, and coordinating effectively with internal teams. This is not a purely sales-driven position. Instead, it focuses on customer communication, order processing, coordination, data accuracy, and day-to-day commercial support. You will act as a central point of contact for both customers and internal stakeholders while developing your product knowledge and commercial skills through structured training. This opportunity is ideal for someone who enjoys working with people, handling information accurately, and building long-term relationships, while growing into a more commercial role over time.
Key Responsibilities
- Act as the first point of contact for existing and potential B2B customers (installers, contractors, distributors, wholesalers)
- Support the external sales team with lead follow-ups, coordination, and administrative tasks
- Maintain accurate customer and opportunity data in internal systems
- Communicate with customers via phone and email, handling queries and providing information
- Collaborate with internal teams:
- Marketing – support campaigns and manage incoming leads
- Technical Support / After-Sales – escalate and follow up on technical queries
- Logistics / Operations – assist with order tracking, deliveries, and stock queries
- Finance / Accounts – support invoicing and basic credit-related queries
- Ensure high accuracy in data entry, documentation, and order processing
- Build product and service knowledge through ongoing training
About You
We’re looking for someone who:
- Has strong verbal and written communication skills
- Is organised, detail-oriented, and comfortable working with data
- Is confident using MS Office (Outlook, Excel, Word)
- Works well in a team and supports shared goals
- Can manage tasks independently and prioritise effectively
- Is proactive, reliable, and eager to learn
- Speaks fluent English
Experience: Previous experience in sales or business development is beneficial but not essential. We welcome candidates from customer service, administration, or coordination roles who are interested in developing commercially.
What We Offer
- Competitive base salary + performance-related bonus
- Pension scheme
- 25 days holiday + bank holidays
- Private medical and dental care
- Life insurance
- Comprehensive onboarding and training
- A supportive, collaborative team environment
Senior Inside Sales Assistant employer: Carrier Corp
At Carrier, we pride ourselves on being an excellent employer, offering a supportive and collaborative team environment in Stockport. Our commitment to employee growth is evident through comprehensive onboarding and ongoing training, ensuring that you develop your commercial skills while enjoying competitive benefits such as a performance-related bonus, private medical care, and generous holiday allowances. Join us to build meaningful relationships and contribute to our business growth in a role that values customer communication and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Inside Sales Assistant
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Inside Sales Assistant role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and its products, and think about how your skills align with the role. Practise common interview questions and be ready to showcase your communication skills and customer service experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. It also gives you a better chance of standing out in the crowd!
We think you need these skills to ace Senior Inside Sales Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Inside Sales Assistant role. Highlight your relevant experience in customer communication and data management, as these are key aspects of the job.
Showcase Your Skills:Don’t forget to emphasise your strong verbal and written communication skills. We want to see how you can effectively interact with customers and internal teams, so give us examples of your past experiences!
Be Detail-Oriented:Since accuracy is crucial in this role, make sure your application is free from typos and errors. Double-check your documents before submitting them to show us that you pay attention to detail.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Carrier Corp
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Inside Sales Assistant. Familiarise yourself with customer communication, order processing, and how to support internal teams. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, be prepared to demonstrate your verbal and written communication skills. Practice answering common interview questions clearly and concisely, and think of examples where you've successfully handled customer queries or collaborated with teams.
✨Highlight Your Organisational Skills
Being detail-oriented is crucial for this position. Bring up specific instances from your past experiences where your organisational skills made a difference, whether it was managing data accurately or coordinating tasks effectively. This will show that you can handle the demands of the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
