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- Tasks: Support sales teams by handling enquiries, processing orders, and managing customer communications.
- Company: Join Riello, a global leader in heating and cooling technologies.
- Benefits: Enjoy a competitive salary, 25 days holiday, pension, and life assurance.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: Experience in sales administration and excellent communication skills required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Riello is now looking for a Sales Administrator who will be responsible for supporting our sales teams.
- Handling all customer sales enquiries received via telephone and email
- Processing sales orders received via email
- Raising purchase orders for non-stocked/made to order products
- Liaising with the Sales Office Manager and other associated suppliers to raise component purchase orders
- Raising returns requests & collections
- Booking in receipt of incoming goods from Head Office and local suppliers
- Sending key accounts delivery notes and details of upcoming deliveries
- Produce and send reports to customers of open orders, using both Riello UK and Head Office ERP systems
- Maintaining customer and purchase order filing
Requirements:
- Previous experience in sales administration / customer service office based role
- Excellent communication skills for both external and internal customers
- Excellent customer service and problem solving skills
- Attention to detail
- Ability to work within a team and independently
- Proficient in Microsoft Office and Excel
Benefits:
- Very competitive base salary
- 25 Days Holiday + bank holidays
- Holiday purchase scheme
- Company Pension
- Life Assurance
Riello UK manufactures a comprehensive range of gas, oil and dual fuel burners for residential, commercial and industrial applications, for single stage, two stage and modulating operation. We also manufacture gas boosters for applications where the mains gas pressure available needs to be increased. Riello is a global leader in the design and manufacture of advanced technologies for heating and cooling in the residential, commercial, industrial and process sectors. The company’s strength is the result of its technological innovation capacities and the experience it has acquired over the years, underpinned by the expertise of its technicians, professionals and collaborators.
Sales Administrator employer: Carrier Corp
Contact Detail:
Carrier Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Riello. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to sales administration and customer service. Think about your past experiences and how they relate to the role – this will help you stand out.
✨Tip Number 3
Show off your skills! If you’re proficient in Microsoft Office and Excel, be ready to discuss specific examples of how you've used these tools in previous roles. This will demonstrate your capability to handle the tasks required.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your previous experience in sales administration and customer service, as well as your communication skills. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific skills like attention to detail and problem-solving that align with what we’re looking for.
Show Off Your Tech Skills: Since proficiency in Microsoft Office and Excel is key, don’t forget to mention any relevant experience you have with these tools. We love seeing candidates who are tech-savvy and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our awesome team!
How to prepare for a job interview at Carrier Corp
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator inside and out. Familiarise yourself with the key responsibilities mentioned in the job description, like handling customer enquiries and processing sales orders. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, prepare examples from your past experiences where you've successfully communicated with customers or team members. Think about times when you resolved issues or provided exceptional service, as these stories will highlight your skills effectively.
✨Be Detail-Oriented
Attention to detail is a must for a Sales Administrator. During the interview, mention specific instances where your attention to detail made a difference, whether it was in processing orders or maintaining records. This will demonstrate that you take pride in your work and can handle the responsibilities of the role.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office and Excel is required, brush up on your skills before the interview. You might be asked about your experience with these tools, so be ready to discuss how you've used them in previous roles, especially in relation to reporting and data management.
