HVAC Technical Support Engineer

HVAC Technical Support Engineer

Plymouth Full-Time 28800 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide technical support for Toshiba heat pump products and assist with installations.
  • Company: Carrier is a global leader in energy-efficient air conditioning systems.
  • Benefits: Enjoy competitive salary, 25 days holiday, internal training, and career progression opportunities.
  • Why this job: Join a high-performing team and shape the future of HVAC technology while making a real impact.
  • Qualifications: Ideal for graduates in electrical or mechanical engineering with a passion for learning.
  • Other info: Work in a supportive environment that values diversity and nurtures talent.

The predicted salary is between 28800 - 42000 Β£ per year.

1 month ago Be among the first 25 applicants Country United Kingdom Location: TCUK Plymouth, Porsham Close, Belliver Industrial Estate, Plymouth, Devon PL6 7DB UK Role: Technical Support Engineer Location: Plymouth, UK Contract type: Full time, permanent Carrier Residential & Light Commercial (CRLE), now has an exciting opportunity for a confident, self-starting, engineer to join the technical team in Plymouth, Devon UK. The main goal for the role is to provide technical support for Toshiba branded range of Heat Pump products for our European customers including the UK. We welcome applications from both experienced engineers and post graduate engineers with either an electrical, mechanical or communication background, who live within a commutable distance of Plymouth, Devon. Responsibilities Supporting customers with the Installation and commissioning of heat pumps, including help on selection and commissioning of control devices (BMS). Providing pre and post sales technical support to our European and UK customers, covering all Heat pump products (VRF, LC Residential, Air 2 Water) Preparing and presenting technical product training to EMEA customers. Liaising with internal members as necessary to resolve technical issues. Requirements Practical knowledge and expertise with air source heat pumps or the ability to demonstrate the capability to learn – (graduate engineer: electrical or mechanical degree) Ability to interpret and understand current & new legislation and testing documents. Ability to communicate at all levels. Confidence to work independently as well as part of a team. Good working knowledge and understanding of Microsoft office tools i.e. Outlook, Excel, PowerPoint & Word. Ability to travel both domestically and internationally. Valid UK driving license. Benefits Competitive salary dependant on experience Internal training provided. 25 days holidays plus bank holidays, plus option to purchase additional days Company pension scheme Employee scholarship scheme Career progression – we love to build and nurture talent from within, therefore we’ll work with you to achieve your long-term career aspirations The opportunity to work at a global industry leading organisation. Opportunity to shape the future of a high-performing technical team. Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources About Us Carrier is a worldwide leader in the design and manufacture of energy-efficient air conditioning systems. Our products are supplied globally, with a range that encompasses VRF, Split Systems, Air source heat pumps, Air to Water Heat Pump (A2W) systems and controls. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant\’s Privacy Notice Click on this link to read the Job Applicant\’s Privacy Notice Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Wholesale Building Materials Referrals increase your chances of interviewing at Carrier Climate Solutions Transportation by 2x Get notified about new Heating And Air Conditioning Engineer jobs in Plymouth, England, United Kingdom . Plymouth, England, United Kingdom 5 days ago Totnes, England, United Kingdom 6 months ago Millbrook, England, United Kingdom 3 days ago Plymouth, England, United Kingdom 1 week ago Principal Electrical Services Engineer (Client side 14018) Plymouth, England, United Kingdom 4 days ago Plymouth, England, United Kingdom 1 week ago Plymouth, England, United Kingdom 1 week ago Structural Project Engineer (Full Time London) Brixton, England, United Kingdom 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

HVAC Technical Support Engineer employer: Carrier Climate Solutions Transportation

Carrier is an exceptional employer located in Plymouth, offering a dynamic work environment where engineers can thrive. With a strong focus on employee growth, we provide comprehensive internal training, career progression opportunities, and a supportive culture that values innovation and teamwork. Enjoy competitive benefits, including generous holiday allowances and a company pension scheme, while contributing to a global leader in energy-efficient air conditioning solutions.
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Contact Detail:

Carrier Climate Solutions Transportation Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land HVAC Technical Support Engineer

✨Tip Number 1

Familiarise yourself with Toshiba's heat pump products and their specifications. Understanding the technical details will not only boost your confidence during interviews but also help you answer questions more effectively.

✨Tip Number 2

Network with professionals in the HVAC industry, especially those who have experience with heat pumps. Engaging in conversations can provide valuable insights and may even lead to referrals that could enhance your application.

✨Tip Number 3

Prepare to discuss your problem-solving skills and how you've handled technical issues in the past. Be ready to share specific examples that demonstrate your ability to support customers effectively.

✨Tip Number 4

Showcase your communication skills by practicing how you would explain complex technical concepts to non-technical customers. This is crucial for a role that involves pre and post-sales support.

We think you need these skills to ace HVAC Technical Support Engineer

Technical Knowledge of Heat Pumps
Electrical Engineering Skills
Mechanical Engineering Skills
Communication Skills
Customer Support Experience
Problem-Solving Skills
Ability to Interpret Legislation and Testing Documents
Presentation Skills
Team Collaboration
Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
Adaptability to New Technologies
Independent Working Ability
Valid UK Driving License
Willingness to Travel Domestically and Internationally

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the HVAC Technical Support Engineer position. Tailor your application to highlight relevant skills and experiences that align with the role.

Highlight Relevant Experience: If you have experience with heat pumps or technical support, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your practical knowledge and expertise in the field.

Showcase Communication Skills: Since the role requires liaising with customers and internal teams, highlight your communication skills. Provide examples of how you've effectively communicated technical information in previous roles or during your studies.

Tailor Your CV and Cover Letter: Customise your CV and cover letter for this specific job. Use keywords from the job description and ensure that your documents reflect your understanding of the company and its products, particularly Toshiba branded heat pump products.

How to prepare for a job interview at Carrier Climate Solutions Transportation

✨Know Your Heat Pumps

Make sure you have a solid understanding of the Toshiba heat pump products you'll be supporting. Brush up on their features, benefits, and common issues to demonstrate your technical knowledge during the interview.

✨Showcase Your Communication Skills

As a Technical Support Engineer, you'll need to communicate effectively with customers and team members. Prepare examples of how you've successfully resolved technical issues or provided training in the past.

✨Familiarise Yourself with Legislation

Understanding current and new legislation related to heat pumps is crucial. Be ready to discuss how you keep up-to-date with industry standards and how this knowledge can benefit the company.

✨Demonstrate Your Problem-Solving Ability

Prepare to discuss specific instances where you've tackled technical challenges. Highlight your analytical skills and how you approach problem-solving, as this will be key in providing support to customers.

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