At a Glance
- Tasks: Deliver exceptional customer experiences and drive sales in a luxury jewellery environment.
- Company: Join Carrie Elizabeth, a chic British demi-fine jewellery brand launching its first store.
- Benefits: Competitive salary, staff discounts, and a chance to shape the brand's retail future.
- Other info: Dynamic team environment with opportunities for growth and learning.
- Why this job: Be part of an exciting launch and connect with customers over beautiful jewellery.
- Qualifications: Retail experience, passion for jewellery, and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
Carrie Elizabeth is a British demi-fine jewellery brand founded in London in 2015. Designed to bridge the gap between fashion and fine jewellery, the brand creates beautifully crafted, ethically sourced pieces that celebrate life's moments, milestones and memories. With a loyal online community and a reputation for exceptional customer service, Carrie Elizabeth is entering an exciting new chapter with the launch of its first physical retail location within a prestigious London department store. This role offers the opportunity to be part of that journey from the very beginning and help shape the future of the brand's retail presence.
We are looking for an enthusiastic and customer-focused Sales Assistant who is passionate about luxury retail, jewellery, and creating exceptional customer experiences. As one of the first faces of the brand in-store, you will play a key role in introducing Carrie Elizabeth to new customers while building meaningful relationships with our existing community.
The Opportunity
This is an exciting opportunity for an experienced retail professional to join the launch of Carrie Elizabeth's first physical retail location. The successful candidate will support the day-to-day running of the concession, deliver outstanding customer service, drive sales performance, and represent the brand with confidence and professionalism.
Hours
- Part-time permanent position (approx. 20 hrs)
- Based in Liberty Department Store, London
- Competitive salary
- Staff product allowance and employee discounts
- Opportunity to be part of the launch of Carrie Elizabeth's first physical retail location and contribute to the brand's future growth
Key Responsibilities:
- Sales & Customer Experience
- Deliver an exceptional customer experience that reflects the brand's values and positioning
- Actively engage with customers, offering styling advice and product recommendations
- Support the achievement of individual and concession sales targets and KPIs
- Build strong customer relationships and encourage repeat business
- Maintain excellent product knowledge, including materials, craftsmanship, and brand storytelling
- Assist with customer appointments, events, and promotional activities as required
- Brand Representation
- Represent the brand professionally within a luxury department store environment
- Act as a brand ambassador, communicating the Carrie Elizabeth story and values
- Build positive relationships with customers, colleagues, and department store teams
- Ensure the concession is always presented to the highest standards
- Operations & Stock Support
- Assist with stock deliveries, replenishment, and inventory management
- Maintain accurate stockroom organisation and support stock counts
- Help ensure visual merchandising standards are maintained in line with brand guidelines
- Support the smooth day-to-day operation of the concession, including opening and closing procedures where required
- Customer Service
- Provide exceptional after-sales service and support customer enquiries
- Assist with resolving customer concerns in a professional and positive manner
- Work closely with colleagues and Head Office teams to ensure a seamless customer journey
- Ensure every customer leaves with a memorable and positive experience
Candidate Profile:
Essential Experience
- Previous experience in retail, ideally within luxury, premium fashion, jewellery, beauty, watches, or accessories
- Passion for jewellery, styling, fashion, and customer service
- Strong communication and interpersonal skills
- Confidence in building relationships and engaging with customers
- Ability to work effectively within a team environment
- Positive attitude and willingness to learn
Desirable Experience
- Experience within jewellery or accessories retail
- Experience working within a concession or department store environment
- Experience working towards sales targets and KPIs
Personal Attributes
- Passionate about luxury retail and customer experience
- Friendly, approachable, and confident
- Highly organised with strong attention to detail
- Proactive and motivated to achieve results
- Adaptable and comfortable working in a fast-paced environment
- Positive, professional, and solution focused
Deadline for applications is 30th June 2026. Due to a high level of interest, only successful candidates will be contacted. Please do not contact Carrie directly about this position. Any applications not received via matilda@carrieelizabeth.co.uk will not be considered.
Part Time Sales Assistant – Liberty London Department Store employer: Carrie Elizabeth
Carrie Elizabeth is an exceptional employer, offering a unique opportunity to be part of the launch of its first physical retail location within the iconic Liberty London Department Store. With a strong focus on employee growth, competitive salary, staff product allowance, and discounts, the company fosters a vibrant work culture that values passion for luxury retail and customer service. Join a team that celebrates creativity and craftsmanship while building meaningful relationships with customers in a prestigious environment.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Sales Assistant – Liberty London Department Store
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Carrie Elizabeth, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Part Time Sales Assistant – Liberty London Department Store
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Carrie Elizabeth that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Carrie Elizabeth will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Carrie Elizabeth and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Carrie Elizabeth
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Carrie Elizabeth, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Carrie Elizabeth!
