Support Practitioner (Housing Support) – Oban

Overview

“We are here to empower people to live independently make informed choices and achieve outcomes that matter to them most.” – Eileen, Service Manager
As a Support Practitioner, you’ll play a key role in helping people live their best lives. Every day you’ll make a real difference; it’s a role where you help people stay connected, independent and supported.

About Us

Carr Gomm is a leading social care and community development charity supporting people across Scotland to live their best lives. In Argyll & Bute, our Housing Support Services help people who are homeless or at risk of homelessness secure housing or maintain their tenancy.

About the Role

As a Support Practitioner (Housing Support), you will work with individuals facing homelessness, tenancy‑related difficulties and other housing challenges. Your duties include but are not limited to:

• Regularly review and update support plans to stay relevant and outcome focused
• Use problem‑solving and creativity to enhance choices and social connections
• Build strong professional relationships with families, friends and agencies
• Advocate for people and connect them to community resources
• Ensure informed decision‑making through human‑rights‑based processes
• Maintain accurate records, including risk assessments and reports
• Provide practical support for tenancy management and independent living
• Manage time effectively with a flexible, adaptable approach
• Support people to find and maintain suitable accommodation
• Assist with managing bills, budgeting and dealing with debt
• Help make the most of income and benefits
• Build skills and confidence for work or volunteering
• Signpost people to other services and community opportunities
• Support social connections, hobbies and leisure activities

Qualifications

• Compassionate, reliable and community‑mindful
• Full training provided; support to achieve an SVQ in Health and Social Care while working
• Full driving licence preferred; not essential
• Flexible to work a variety of shift patterns, including days, evenings and weekends

Benefits

• Anti‑social hours enhancement up to £1,272 per annum for waking night shifts (11pm‑7am)
• Enhanced mileage payment of 45p per mile
• 35 days holiday per year, rising to 40 days with service
• Enhanced maternity, paternity, adoption and sick leave
• A Defined Contribution pension scheme with incremental employer contributions
• Access to the Carr Gomm App, free physiotherapy, health coaching and counselling
• A free Blue Light Card for discounts
• Credit union membership
• Cycle to Work scheme