Revenue Assistant

We are a leading European intellectual property firm, advising some of the world’s most innovative and successful companies. Together, we help to improve lives by supporting innovation.

We hire talented and passionate people who think creatively and enjoy a challenge. Working collaboratively, we share our knowledge and experience across teams, actively learning from each other in a friendly and sociable environment. We are passionate about creating a diverse and inclusive workplace. Diversity of thought is vital to our business; it’s how we approach challenges differently and offer our clients creative and original solutions.

A healthy work/life balance is very important to us, and we run regular wellbeing events in addition to the large number of clubs and social activities that are available to everyone at the firm. We are also enthusiastic supporters of our local community through partnerships with the Social Mobility Foundation and Holborn Community Association.

Our Finance team aims to provide a best-in-class service to our clients and colleagues regarding the financial aspects of our business. Our specialisms include client billing, credit control, supplier invoice processing and payment. We also support with the strategic management of the firm, protecting our financial interests and ensuring we’re responsive to the changing needs of the business.

This is a fantastic opportunity for a pro-active, hard-working individual, who is eager to learn and is looking to develop professionally and gain valuable experience within a core support function in a professional services firm.

What You’ll Be Doing

• You will provide a first-class billing service in a busy environment.
• As an essential member of the billing team, you will work closely with other team members and fee earners.
• The team processes a high volume of invoices (approximately 4000 per month), while also dealing with fee earner and client queries.
• The majority of these tasks are deadline driven, therefore it is important to be able to work under pressure.
• There will be times when the billing team need to work flexibly to carry-out time sensitive tasks during busy periods.

Responsibilities

• Creation of monthly bills and credit notes from WIP (including monthly fees, litigation, event and national validation billing and consolidated billing) using the firm’s Finance system.
• Process time and disbursements write offs and transfers.
• Following fee earner billing instructions.
• Manage client specific billing arrangements.
• Dealing with client queries in a timely manner.
• Liaising with Partners, Fee earners and Secretaries to resolve client queries.
• Handle internal billing queries professionally and diligently.
• Managing the shared Invoices inbox.
• Creation of billing reports and analysis.
• Handling daily administration tasks involving sending invoices and updating client details.
• Providing cover for and assistance to other members of the billing team as required.
• Working closely with other members in Finance on ad-hoc tasks.
• Keeping billing processes up to date.
• Any other administrative or general tasks within the finance department as required.

Skills And Experience We’re Looking For

• Recent relevant experience within a similar role, gained within a law firm or another professional services firm.
• Strong understanding of billing processes.
• Strong client service skills to ensure an effective and professional service delivery to clients.
• Exceptional organisational skills, with the ability to manage multiple tasks and prioritise effectively.
• Good verbal and written communication and interpersonal skills.
• Strong and flexible team player, and able to take direction from senior members of the team.
• Show flexibility during busy periods, especially at month end.
• Methodical in approach to work.
• Willingness to learn.
• Numerate / confident with numbers.
• A good understanding of the Microsoft suite, legal systems and processes.
• Ebilling experience desirable but not essential.

Full training will be provided.

The Recruitment Process

Applicants can expect a welcoming two-way interview process, where there will be plenty of opportunities to ask questions about the opportunity and to discover more about life at the firm. We’re committed to ensuring all candidates are treated equally and fairly, allowing them to perform at their best during the recruitment process.

If you have a disability, if you’re neurodivergent, or if you have a condition that you believe may affect your performance during our recruitment process, we encourage you to share your requirements for any adjustments in the relevant section of our application form, or via your recruitment agency. A member of our recruitment team will be in touch to discuss how best we can support you during each stage of the process.

What We Offer

• 25 days’ holiday, increasing by 1 day per year up to our maximum of 28 days.
• Employer pension contribution of 5% in your first year, with a minimum 3% employee contribution, increasing to 10% employer contribution after one year’s service.
• Holiday buy scheme, with the option to purchase up to 5 additional days.
• Holiday bonus, starting at £400 per year, increasing each year up to a maximum of £2,000.
• Private medical insurance via Bupa, where you’ll be eligible to join the month following your start date.
• Free confidential access to 24/7 medical, mental, legal and financial wellbeing support via Health Assured and WeCare from your first day of employment.
• Access to internal Mental Health First Aiders, all of whom have completed the Mental Health First Aid England accredited training programme and champion wellbeing across the firm.
• Life assurance of 4x your base salary.
• Income protection, with cover for up to 5 years and compensating for up to 75% of your base salary.
• Cycle2Work scheme.
• Season ticket loan.
• Access to Payroll Giving or Give As You Earn (GAYE) which allows you to donate to charity through your monthly pay.
• We’re passionate about the benefits of corporate volunteering and offer all employees 1 paid volunteer day per year.

We’re very proud of our collegiate culture and the value that working together brings. Through our commitment to enabling everyone to do their best work, we offer a range of family and life-friendly policies. This includes competitive enhanced maternity, paternity, adoption, surrogacy and shared parental leave schemes, if you’ve been with us for at least 26 weeks. Furthermore, our fertility policy aims to assist employees with both the logistical and emotional aspects of undergoing fertility treatment. This includes paid leave of up to five days for fertility treatment.

We also recognise the needs of balancing home life around the requirements of your role. Depending on the work you do and your team, we offer informal arrangements such as hybrid and agile working, as well as more formal arrangements such as flexible hours and part-time working. We’re very happy to discuss flexible and life-friendly working options during the recruitment process and upon joining us.

We are proud of our inclusive culture where individual differences are celebrated, and we are committed to providing equal opportunities to all employees and job applicants. We do not tolerate discrimination either directly or indirectly on the basis of race, sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, pregnancy and maternity, or any other characteristic protected by law.