Job description:
This is an opportunity to join a reputable surface repair and protection company to manage our resin flooring contracts across the UK.
Your day to day role will be to oversee and be responsible for the planning and running of all aspects of operations management including all elements of coordinating the on-site activities from start to completion including responsibility for on-site health and safety and quality standards.
You will work flexibly to accommodate the customer’s time schedules. As with other service industries, weekends are considered working days and work schedules can change at short notice.
You will be the first point of contact for the client, operatives, subcontractors, suppliers, and office staff and therefore will require good communication skills.
Although the role will primarily be based in Durham, we work nationwide, and this will require occasional away-from-home working.
Key Role Points:
· Customer Satisfaction - To meet and exceed client expectations. This applies to any interactions before and after the service has been delivered.
· The first point of contact for the site operational team and client.
· Daily or weekly communication with clients through various channels to maintain current relationships.
· Daily communication and management of resources and personnel such as Team Leaders and Operatives that comprise the Operations Team.
· Responsibility for health and safety within the contracts department for operatives, projects, vehicles and plant.
· Provide a contracts report on a monthly basis and the success rates achieved.
· Management of sub-contractors under your control.
Contract Performance:
· To control and co-ordinate all contract related activities including site paperwork including risk assessments & method statements, labour, vehicles, plant, materials, health & safety, quality including site inspections and audits, record keeping, waste management and non-conformities.
· Maintain client relationships and evaluate client satisfaction.
· Utilise and operate systems to ensure daily and weekly project planning and management in line with clients’ needs.
· Managing and implementing efficiencies within the Contracts Department
· To ensure general site and premises security
· To report on monthly a monthly basis
· To increase orders by relationship management
Key Attributes/Experience
· Good communication both oral and written.
· Technical knowledge or resins and other coatings would be an advantage.
· Good IT skill level in Excel and Word
· Relevant qualifications
· IT Customer Relationship Management systems experience / knowledge would be an advantage.
· Previous contract manager experience
Salary is negotiable and dependent on previous experience.
APPLY TODAY:
Send CV to: admin@reprotec.uk
Job Types: Full-time, Permanent
Benefits:
· Casual dress
· Employee discount
Ability to commute/relocate:
· Durham DH7 8JG: reliably commute or plan to relocate before starting work (preferred)
Licence/Certification:
· Driving Licence (required)
Work authorisation:
· United Kingdom (preferred)
Work Location: In person
Contact Details:
Carpet Roles UK Summer 2026 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reprotek UK - Contracts Manager - Durham
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Carpet Roles UK Summer 2026, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Reprotek UK - Contracts Manager - Durham at Carpet Roles UK Summer 2026.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Carpet Roles UK Summer 2026
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
