Online Sales / CX Star - Flooring - Birmingham

Exciting and Fast growing Online Flooring Sales operation are seeking additional managerial and Sales / CX (Customer Service) Staff to continue building their sales success story!

Carpet Roles UK are excited to be assisting a leading Birmingham based online Flooring Seller in their plans to build their management team in order to facilitate and manage the excellent growth that they are seeing (started just 5 Years ago) the Business has grown exponentially and now has an impressive logistical network of distribution warehouses and a fast growing team based in the West of Birmingham (Near the M5 at Halesowen exit to approach), in this instance we are seeking a Flooring Professional that can develop Business, selling as they go and overseeing the Customer Experience for those Customers as the sale progresses.

What is sought:

A strong individual contributor who possesses the ability to sell flooring products over the internet, telephone or by email effectively.
A proficient and friendly Sales closer, used to dealing with incoming Sales leads via multiple routes, online, email, telephone and some showroom sales too.
Comfortable operating within a fast-paced, eCommerce-driven environment.
Adept at building pipelines, fostering customer relationships, establishing trade connections, and managing wholesale accounts.
A background in flooring, interiors, or very similar interiors environment is required
Willing to develop your career as the business continues to grow.
Our Clients are a fully e-commerce business and intend to maintain this model; therefore, the role is primarily office-based and centred on:

• Online B2C customer Sales.
• Trade accounts,
• Managing the Customer Experience elements of the job post sales and during is a key element of this role.

Day to Day Duties:

Inbound and outbound sales conducted via phone, email, and WhatsApp.
Structuring and expanding online sales rather than engaging in territory-based selling.
As the role develops a hands on leadership / training element will become an additional part of the role.

You will therefore be:

• A Flooring Sales Professional.
• IT / Online Sales savvy.
• Proactive and Creative in approach to selling and Customer Service.
• Capable of building a team and managing their performance in the future.

Rewards:
Basic Salary is negotiable in a range of £30k to £33k to start, performance will bring significant rewards down the line! Excellent Bonus structure beyond (See Below):

Furthermore, for the sales role, there is consideration for the introduction of performance-based incentives linked to both direct and indirect sales contributions, structured sensibly and capped to safeguard the business.

The proposed incentives are:

• 2% on revenue with no upper limit.
• OTE's are a significant reward for your efforts in region of £50k+
• Our Clients additionally operate a company-wide profit-sharing bonus that is activated only if the business meets its targets, which ranges from 10% to 20% of the annual salary, contingent upon contribution, impact, and behaviour.

Eligibility for Bonus Scheme:

• Candidates must have completed a minimum of six months with the company.
• Candidates must uphold A-player standards (attendance, work ethic, brand care, teamwork).
• Some Weekends (Saturday) are worked as part of your duties and you get a day off in the week in lieu when you do.

Apply Today:

For Immediate Consideration please follow the Apply Now Link on this Page and forward us your up to date CV.
For a Confidential discussion call us on 01562 800071.

Benefits:
Casual dress
Company pension

Experience:
Flooring Sales: 1 year (required)
Work Location: In person in Bearwood, Birmingham

Carpet Roles UK are dedicated Recruiters to the UK Flooring Industry.