Front-of-House Lead at Craft Pub — Great Perks in Hitchin
Front-of-House Lead at Craft Pub — Great Perks

Front-of-House Lead at Craft Pub — Great Perks in Hitchin

Hitchin Full-Time 25000 - 30000 £ / year (est.) No home office possible
Carpentersarmscambridge

At a Glance

  • Tasks: Lead the front-of-house team to deliver an exceptional customer experience.
  • Company: A vibrant craft pub in Hitchin with a passion for food and beer.
  • Benefits: Enjoy a company pension scheme, employee discounts, and generous holiday leave.
  • Why this job: Join a fun environment where your leadership can shine and make a difference.
  • Qualifications: Previous leadership experience in hospitality and a love for food and beer.
  • Other info: Great perks and a chance to grow in a lively pub atmosphere.

The predicted salary is between 25000 - 30000 £ per year.

A craft pub in Hitchin is seeking a proactive leader to enhance the customer experience. The ideal candidate will have previous leadership experience in hospitality and a passion for food and beer.

Responsibilities include:

  • Managing customer orders
  • Supporting kitchen staff
  • Ensuring excellent service standards

The role offers attractive benefits such as a company pension scheme, employee discounts, and generous holiday leave.

Front-of-House Lead at Craft Pub — Great Perks in Hitchin employer: Carpentersarmscambridge

Craft Pub in Hitchin is an exceptional employer, offering a vibrant work culture that values leadership and customer service excellence. With attractive benefits like a company pension scheme, employee discounts, and generous holiday leave, we prioritise the well-being and growth of our team members, making it a rewarding place to develop your career in hospitality.
Carpentersarmscambridge

Contact Detail:

Carpentersarmscambridge Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front-of-House Lead at Craft Pub — Great Perks in Hitchin

Tip Number 1

Get to know the pub's vibe! Before your interview, pop in for a drink or a bite. Chat with the staff and customers to understand what makes the place tick. This will help you show your passion for the pub and its offerings.

Tip Number 2

Show off your leadership skills! Think of specific examples from your past roles where you’ve led a team or improved service. We want to see how you can enhance the customer experience at Craft Pub!

Tip Number 3

Be ready to discuss food and beer! Brush up on your knowledge of craft beers and pub food trends. This will not only impress the hiring team but also show that you’re genuinely interested in the role.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Front-of-House Lead at Craft Pub — Great Perks in Hitchin

Leadership Experience
Customer Service Skills
Passion for Food and Beer
Order Management
Support for Kitchen Staff
Service Standards Management
Proactive Approach
Team Management

Some tips for your application 🫡

Show Your Passion: When writing your application, let your love for food and beer shine through! We want to see that you’re not just looking for a job, but that you genuinely care about enhancing the customer experience.

Highlight Leadership Experience: Make sure to showcase any previous leadership roles you've had in hospitality. We’re looking for someone who can lead by example, so share specific examples of how you’ve motivated a team or improved service standards.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the Front-of-House Lead role. We appreciate when candidates take this extra step.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!

How to prepare for a job interview at Carpentersarmscambridge

Know Your Craft

Familiarise yourself with the pub's menu, especially their food and beer offerings. Being able to discuss specific dishes or brews shows your passion and knowledge, which is crucial for a Front-of-House Lead.

Showcase Your Leadership Skills

Prepare examples from your previous roles where you successfully led a team or improved service standards. Highlighting your leadership experience will demonstrate that you're ready to take charge and enhance the customer experience.

Customer Service Focus

Think of scenarios where you went above and beyond for customers. Be ready to share these stories during the interview, as they illustrate your commitment to excellent service, which is key for this role.

Ask Insightful Questions

Prepare thoughtful questions about the pub's culture, team dynamics, and how they measure success in customer service. This not only shows your interest but also helps you gauge if it's the right fit for you.

Front-of-House Lead at Craft Pub — Great Perks in Hitchin
Carpentersarmscambridge
Location: Hitchin

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