At a Glance
- Tasks: Deliver exceptional customer experiences and serve mouth-watering food in a vibrant pub.
- Company: The Radcliffe Arms, a stylishly refurbished local pub in Hitchin.
- Benefits: 28 days holiday, pension scheme, discounts, and a fun team culture.
- Other info: Enjoy 50% off food on shift and excellent career prospects!
- Why this job: Join a passionate team and grow your career in a lively hospitality environment.
- Qualifications: Experience in hospitality, enthusiasm for food and drinks, and great teamwork skills.
The predicted salary is between 20000 - 25000 € per year.
At the heart of Hitchin, The Radcliffe Arms is your local for great food, great drinks, live sport and good times shared. Fresh from a stylish refurbishment, we’ve reimagined the pub as a vibrant social hub, bringing together relaxed brunches, premium drinks, interactive darts and unforgettable match days under one roof.
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
Requirements:
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us
We will offer you a great package:
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- 30% dining discount of all managed houses
- Great working environment and great prospects!
FOH Team Member in Hitchin employer: Carpentersarmscambridge
The Radcliffe Arms is an exceptional employer located in the heart of Hitchin, offering a vibrant work environment where Front of House Team Members can thrive. With a strong focus on employee growth, we provide comprehensive benefits including 28 days holiday, a company pension scheme, and generous discounts, all within a fun and supportive culture that values teamwork and customer service excellence. Join us to be part of a dynamic team dedicated to creating memorable experiences for our guests while enjoying great prospects for your career.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Team Member in Hitchin
✨Tip Number 1
Get to know the Radcliffe Arms vibe! Visit the pub, soak in the atmosphere, and chat with the staff. This will help you understand what they value in a team member and show your genuine interest.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to nail down how you'd handle different situations. Being confident and friendly can really set you apart during interviews.
✨Tip Number 3
Show off your passion for food and drinks! Be ready to discuss your favourite menu items and why you love them. This enthusiasm can make a big difference when you're chatting with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our team at the Radcliffe Arms!
We think you need these skills to ace FOH Team Member in Hitchin
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional customer experience.
Tailor Your CV:Make sure to customise your CV to highlight any previous front of house experience. Mention specific roles or tasks that relate to the duties we’ve outlined, like taking orders or working in a fast-paced environment.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our vibrant team at The Radcliffe Arms.
How to prepare for a job interview at Carpentersarmscambridge
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and drinks offerings at The Radcliffe Arms. Being able to confidently recommend dishes and drinks will show your enthusiasm for the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork
Front of House roles are all about teamwork. Be ready to discuss how you've collaborated with colleagues in the past. Highlight any experiences where you supported your team during busy shifts or helped resolve conflicts.
✨Bring Your Passion for Hospitality
Let your enthusiasm for food and drink shine through during the interview. Share why you love working in hospitality and what excites you about being part of The Radcliffe Arms team. A genuine passion can set you apart from other candidates.
