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- Tasks: Deliver exceptional customer experiences and serve mouth-watering food and drinks.
- Company: D'Parys, a charming pub with a rich history in Bedford.
- Benefits: Up to 28 days holiday, pension scheme, discounts, and a fun culture.
- Why this job: Join a passionate team and grow your career in a vibrant hospitality environment.
- Qualifications: Experience in hospitality, enthusiasm for food and beer, and great teamwork skills.
- Other info: Supportive team with excellent career prospects and a fantastic working atmosphere.
The predicted salary is between 24000 - 30000 £ per year.
D'Parys - our flagship pub, resides in the very town of our Grandfather’s brewery. Serving up beers made from the local water, our charming and charismatic pub and hotel is nestled in Bedford’s Victorian ‘urban vista’ of De Parys avenue. This magnificent site is nearby to the Bedford Park, bustling town centre, a short walk from the area’s proudest landmark (the Bedford Embankment) and just a fifty-minute train ride to the country’s capital.
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
Requirements:
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us
We will offer you a great package:
- Up to 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- Employee Assistance programme
- 30% dining discount of all managed houses
- Great working environment and great prospects!
Front of House Team Member employer: Carpentersarmscambridge
Contact Detail:
Carpentersarmscambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a bite to eat. Familiarising yourself with the atmosphere and menu will help you stand out as someone who genuinely cares about the place.
✨Tip Number 2
Show off your personality! When you meet the team, let your enthusiasm shine through. We love passionate people who can bring energy to our Front of House – so don’t be shy!
✨Tip Number 3
Prepare for situational questions. Think about how you’d handle busy shifts or tricky customer interactions. We want to see that you can keep your cool and deliver top-notch service under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at D'Parys.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for hospitality and food! Share any experiences that highlight your love for customer service and how you thrive in a busy environment. We want to know what makes you tick!
Tailor Your Application: Make sure to customise your CV and cover letter for the Front of House role. Highlight relevant experience and skills that match our job description. This shows us you’re serious about joining our team at D'Parys.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Carpentersarmscambridge
✨Know the Menu Inside Out
Familiarise yourself with the menu and drinks offerings before the interview. Being able to confidently discuss the food and drink options will show your enthusiasm and passion for the role, which is exactly what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork
Front of House roles are all about teamwork. Be ready to share instances where you worked collaboratively with others to achieve a common goal. This will highlight your ability to be a supportive and proactive team member, which is crucial for success in this position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the pub’s culture, training opportunities, or how they celebrate team successes. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
