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For Companies At a Glance
- Tasks: Deliver exceptional customer service and support a vibrant team atmosphere.
- Company: Join the Salisbury Arms, a friendly neighbourhood hangout in Cambridge.
- Benefits: Enjoy 28 days holiday, discounts, and a fun, supportive culture.
- Why this job: Be part of a passionate team serving delicious food and drinks.
- Qualifications: Experience in hospitality and a love for food and beer.
- Other info: Great career growth opportunities in a lively environment.
Salisbury Arms is a neighbourhood hangout serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers!
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include:- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- 30% dining discount of all managed houses
- Great working environment and great prospects!
FOH Team Member employer: Carpentersarmscambridge
Contact Detail:
Carpentersarmscambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member
✨Tip Number 1
Get to know the Salisbury Arms vibe! Pop in for a drink or a bite before applying. This way, you can chat with the team and get a feel for the atmosphere. Plus, it shows your genuine interest!
✨Tip Number 2
When you apply, don’t just send in your CV. Reach out directly through our website or social media. A friendly message can make you stand out and show us you're keen to join our happy family!
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of our menu and drinks. Being able to confidently recommend items will impress us and show that you’re ready to hit the ground running!
✨Tip Number 4
Show off your personality! We love passionate people who can bring energy to our team. Be yourself during the interview and let your enthusiasm for food and customer service shine through!
We think you need these skills to ace FOH Team Member
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and hospitality shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional customer experience.
Tailor Your CV: Make sure to customise your CV to highlight any previous front of house experience. We love seeing how your skills align with our needs, so don’t be shy about showcasing your relevant achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This helps us get to know you better without any confusion!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Carpentersarmscambridge
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the Salisbury Arms menu. Being able to confidently discuss the food and drink offerings will show your enthusiasm and passion for the role, which is exactly what they’re looking for!
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you delivered exceptional customer service. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be a Team Player
The Salisbury Arms values teamwork, so be ready to discuss how you’ve collaborated with others in past roles. Share specific instances where you supported your colleagues or contributed to a positive team atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
