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For Companies At a Glance
- Tasks: Deliver exceptional customer experiences and ensure smooth service in a vibrant environment.
- Company: The Bull, a lively hospitality venue in Olney, UK.
- Benefits: 28 days holiday, pension scheme, discounts, and a fun team culture.
- Why this job: Join a passionate team and grow your career in the exciting world of hospitality.
- Qualifications: Experience in customer service and a love for food and drinks.
- Other info: Enjoy a supportive atmosphere with great prospects for personal development.
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Responsibilities
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
Requirements
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us
Benefits
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- 30% dining discount of all managed houses
- Great working environment and great prospects!
FOH Team Member employer: Carpentersarmscambridge
Contact Detail:
Carpentersarmscambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop in for a drink or a bite to eat. This way, you can chat about your experience and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a FOH Team Member and how you'd handle them. Being able to demonstrate your problem-solving abilities will impress the hiring team.
✨Tip Number 3
Network with current employees! If you know someone who works at The Bull, ask them about their experience and any tips they might have. A referral can go a long way in landing the job!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our fantastic team!
We think you need these skills to ace FOH Team Member
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional customer experience.
Tailor Your CV: Make sure your CV highlights any previous front of house experience and relevant skills. We love seeing how your background aligns with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This helps us get a quick sense of who you are and what you can bring to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Carpentersarmscambridge
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and drinks offerings. Being able to confidently recommend items will show your enthusiasm for food and drink, which is key for a Front of House role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you delivered excellent customer service. Think about how you handled difficult situations or went above and beyond for customers. This will demonstrate your ability to ensure a top-notch customer journey.
✨Emphasise Teamwork
Since this role requires working closely with kitchen staff and other team members, be ready to discuss your teamwork experiences. Share specific instances where you collaborated effectively in a fast-paced environment, highlighting your supportive nature.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in this role. This shows your genuine interest in growing with the company and being part of their fun culture.
