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- Tasks: Deliver exceptional customer experiences and serve delicious food and drinks.
- Company: The White Horse, a beloved country pub in Balsall Common.
- Benefits: 28 days holiday, pension scheme, discounts, and a fun team culture.
- Why this job: Join a passionate team and grow your career in a vibrant hospitality environment.
- Qualifications: Experience in hospitality, enthusiasm for food and drink, and great teamwork skills.
- Other info: Enjoy 50% off food on shift and excellent career prospects!
The predicted salary is between 13 - 16 £ per hour.
The White Horse is a welcoming country pub situated in the heart of Balsall Common - Warwickshire, that reopened under the Wells & Co Managed Pub estate in 2022 after being refurbished and restored back to the community pub that everyone knew and loved.
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
Requirements:
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us
- Must be over 18 in order to serve alcohol on the bar
We will offer you a great package:
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- 30% dining discount of all managed houses
- Great working environment and great prospects!
FOH Team Member in Coventry employer: Carpentersarmscambridge
Contact Detail:
Carpentersarmscambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member in Coventry
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a bite to eat. This way, you can chat about your experience and show that you're genuinely interested in being part of The White Horse team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or recommend menu items. Being prepared will help you shine during the interview.
✨Tip Number 3
Show off your passion for food and drink! Whether it's discussing your favourite dishes or sharing your love for craft beers, let your enthusiasm come through. It’s all about connecting with the vibe of the pub.
✨Tip Number 4
Apply through our website! We want to see your application come through directly so we can get to know you better. Plus, it shows you're keen on joining our awesome team at The White Horse!
We think you need these skills to ace FOH Team Member in Coventry
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re genuinely excited about delivering great customer experiences and working with food and drinks.
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience in front of house roles. We love seeing how your past jobs have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff—just show us what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Carpentersarmscambridge
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with The White Horse's menu. Being able to confidently recommend dishes and drinks will show your enthusiasm for the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you delivered excellent customer service. Think about times when you went above and beyond for a customer, as this will highlight your passion for creating memorable experiences.
✨Demonstrate Team Spirit
Front of House roles are all about teamwork. Be ready to discuss how you've collaborated with others in fast-paced environments. Share specific instances where you supported your colleagues or helped resolve issues together.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.