At a Glance
- Tasks: Deliver exceptional customer experiences and serve delicious food and drinks.
- Company: The Carpenter Arms, a vibrant neighbourhood pub in Cambridge.
- Benefits: Flexible hours, friendly team, and opportunities for career growth.
- Other info: Fast-paced environment perfect for those looking to develop their skills.
- Why this job: Join a fun team and be part of a local favourite hangout.
- Qualifications: Experience in hospitality and a passion for great service.
The predicted salary is between 11 - 16 € per hour.
The Carpenter Arms is a local neighbourhood hangout with a glorious beer garden serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers. Standing proud on Victoria Road in the heart of Cambridge; we are one big happy family who are always here for both our local and out of town guests.
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
Requirements:
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great teamwork in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us
FOH Team Member - Part time in Cambridge employer: Carpentersarmscambridge
The Carpenters Arms is an exceptional employer that fosters a warm and inclusive work culture, making it a fantastic place for Front of House Team Members to thrive. Located in the vibrant heart of Cambridge, we offer our staff not only competitive pay and flexible hours but also opportunities for personal and professional growth within a supportive team environment. Join us to be part of a close-knit family dedicated to delivering outstanding service and creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Team Member - Part time in Cambridge
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Carpenters Arms for a drink or a bite. Familiarising yourself with the atmosphere and menu will help you stand out as someone who genuinely cares about the place.
✨Tip Number 2
Show off your personality! When you meet the team, let your enthusiasm shine through. Share your passion for food and beer, and don’t be afraid to chat about your favourite dishes or drinks – it shows you’re a great fit for the vibe!
✨Tip Number 3
Be ready to demonstrate your skills! During the interview, they might ask you how you’d handle certain situations. Think of examples from your past experience where you delivered excellent customer service or worked well under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at The Carpenters Arms. We can’t wait to see your application!
We think you need these skills to ace FOH Team Member - Part time in Cambridge
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for food and beer right from the start! In your application, share why you love working in hospitality and what excites you about being part of our team at The Carpenter Arms.
Tailor Your CV:Make sure your CV highlights your previous front of house experience. We want to know how you've delivered excellent customer service before, so don’t be shy about showcasing your skills and achievements!
Be Personable:Remember, we’re all about creating a welcoming atmosphere. Use a friendly tone in your application to reflect your personality. Show us that you can connect with customers and be a supportive team member!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Carpentersarmscambridge
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and drinks offerings at The Carpenters Arms. Being able to confidently recommend dishes or suggest pairings will show your enthusiasm for food and beer, which is key for a Front of House role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you delivered exceptional customer service. Think about times when you went above and beyond for a guest or handled a difficult situation. This will demonstrate your ability to ensure a second-to-none customer journey.
✨Emphasise Teamwork
Since this role requires being a supportive and proactive team member, be ready to discuss how you’ve worked effectively in a team before. Share specific instances where collaboration led to a successful outcome, especially in a fast-paced environment.
✨Express Your Passion
Let your enthusiasm for the hospitality industry shine through during the interview. Talk about what excites you about working in a neighbourhood hangout like The Carpenters Arms and how you can contribute to creating a warm and welcoming atmosphere for guests.
