Carpenters Group is seeking a Customer Support Advisor to investigate and resolve customer queries and complaints about claims handling. You will work closely with internal teams and external parties to secure fair outcomes, clear communication and high standards of service.
The role involves liaising across departments, maintaining up-to-date knowledge of insurance and legal developments, and supporting continuous improvement within the support function.
#J-18808-Ljbffr
Hybrid Customer Claims Advisor – Fair Outcomes in Liverpool employer: Carpenters Limited
Carpenters Group is an excellent employer, offering a supportive work culture that values collaboration and professional growth. With hybrid working options, employees benefit from a flexible environment while engaging in meaningful legal work that directly impacts clients' lives. The company prioritises employee development through training and mentorship, making it an ideal place for those looking to advance their careers in the legal field.
