At a Glance
- Tasks: Manage corporate travel for busy executives and high-profile clients, ensuring seamless experiences.
- Company: Join a dynamic team at Carpenter Miller · DialAFlight Concierge, where your voice matters.
- Benefits: Enjoy 28 days holiday, pension, air miles, and flexible working arrangements.
- Other info: Remote work requires self-motivation; support is always available to help you succeed.
- Why this job: Make an immediate impact in a fast-paced environment while building valuable client relationships.
- Qualifications: Customer service or sales experience is essential; travel industry knowledge is a bonus.
The predicted salary is between 25650 - 31350 £ per year.
Known internally as a Travel Manager.
~£Remote, Full time.
~ Five days a week, 9am-6pm.
- Carpenter Miller
- Dial AFlight Concierge is a corporate travel agency.
The bulk of our work is business travel for corporate executives and growing SMEs, the people whose diaries are packed and whose meetings cannot be missed.
Alongside that we handle luxury leisure travel, and a roster of high-profile sports professionals.
We are part of a larger, established brand, but we run as a small and fast moving team.
We are small but highly successful team where your voice matters and your work makes an immediate impact - We take our work seriously, but we don’t take ourselves too seriously.
You’ll be joining a group that celebrates wins together and supports each other through challenges.
This is a client servicing and account management role.
Service is key and you will take care of an existing portfolio of corporate accounts: booking flights and hotels, managing changes, answering questions and quietly solving problems before clients ever notice them.
Over time those accounts become yours, and the relationships you build are the ones that drive your commission. you will be an integral part of our great team, with thorough support available to assist you be successful.
Corporate travel is repeat business. We hold ourselves to the highest standards and our clients measure service in minutes, not hours.
Support is there when you need it, and nobody expects you to know everything on day one. Remote is a responsibility, not a perk.
If you need the structure of an office to stay motivated, this role wouldn't be a fit for you.
Some travel is not glamorous.
Clear, confident and personable, on the phone and in writing.
We work over email, Whats App & phone.
Travel industry experience is a bonus, not a requirement. We are happy to teach the travel side to someone with the right attitude and a track record in service or sales.
28 days holiday a year, including bank holidays. If you would rather work a bank holiday and take that day off at a time that suits you better, you can.
~ Pension.
~ Air miles & Travel perks
~ Attendance is expected and we cover your travel.
Start date
we are looking to have someone in place by the end of October, though the exact date is flexible for the right candidate.
Probation
six months, with a formal review at three.
Travel Consultant (Full-time) in Kent employer: Carpenter Miller · DialAFlight Concierge
At Carpenter Miller · DialAFlight Concierge, we pride ourselves on being an exceptional employer that values each team member's contributions in our dynamic corporate travel environment. With a strong focus on employee growth and a supportive work culture, you will have the opportunity to build lasting relationships with clients while enjoying the flexibility of remote work. Our small yet highly successful team celebrates achievements together, ensuring that your voice is heard and your efforts make a significant impact.
Contact Details:
Carpenter Miller · DialAFlight Concierge Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant (Full-time) in Kent
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We think you need these skills to ace Travel Consultant (Full-time) in Kent
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Consultant (Full-time) role at Carpenter Miller · DialAFlight Concierge.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Consultant (Full-time) position at Carpenter Miller · DialAFlight Concierge.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Carpenter Miller · DialAFlight Concierge.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Carpenter Miller · DialAFlight Concierge's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Consultant (Full-time).
How to prepare for a job interview at Carpenter Miller · DialAFlight Concierge
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
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In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Carpenter Miller · DialAFlight Concierge.
